Edda Blumenstein is a Ph.D. researcher at Leeds University. In this episode, Edda zeroes in on big data’s role in the transformational process. Today’s buyers expect an experience and a relationship from the brands they choose to do business with. Edda explains why businesses need to implement educated decision making in order to stay competitive prepare for an unpredictable future.
“ To identify how honest retailers are supposed to survive in this dynamic environment that is constantly changing at a speed never seen before. I'm looking at how they can actually develop capabilities to do that.”