Manual processes are operationally inefficient, but often the options for digitizing them are frustrating.
IT are often over burdened and lack the resources needed to meet the quickly growing demands of digital transformation. Operations leaders struggle to find off-the-shelf tools that meet their needs, and can’t get rid of manual processes. Giving up rather than improving the business’s performance, better controlling costs, decreasing compliance risks, and improving quality should not be an option... but too often the status quo is hard to shake.
TrackVia recently conducted a survey of over 200 operations executives to examine this challenge more closely. In this survey you will learn:
- How many leaders are able to make changes to in-production applications within a day - and how many take weeks or months
- Why 62 percent of executives have wanted to submit a request to IT, but decided against it
- Why half of executives digitized processes without involving IT