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Nokia, IBM, Accenture & more – Process Excellence news

Michael Hill | 04/26/2024

PEX Network brings you the latest news in process and operational excellence (OPEX), business process management (BPM), digital transformation, process mining/intelligence, low-code technology, intelligent document processing (IDP), Lean Six Sigma, Kaizen and more.

Week of 04/22, 2024, includes:

Nokia unveils solutions to drive digital transformation in manufacturing and logistics

Nokia announced new pre-tested and pre-integrated segment solutions designed to guide digital transformation for manufacturing and logistics companies. As part of their digital transformation, manufacturing and logistics businesses need to understand how to connect legacy assets to cut through data silos, use operational data to inform processes and optimize assets and manage their transformation while maintaining critical operations, Nokia stated.

The segment solution concept leverages Nokia’s extensive expertise developed through more than 30 years of delivering critical communications solutions and systems integration for enterprise digital transformations. “With these new segment solutions, we answer the difficult questions for manufacturing and logistics companies, ensuring they ‘keep the lights on’ as they manage their transformation,” said Stephan Litjens, VP of enterprise solutions at Nokia. “We have already demonstrated how quickly customers can reap the benefits from industry 4.0 use cases using our pre-tested Nokia One Platform for industry digitalization and we want to use these segment solutions to help more companies achieve their goals.”

iGrafx named a leader in the 2024 SPARK Matrix for DTO solutions

Process intelligence software provider iGrafx has been named a leader in the 2024 SPARK Matrix for Digital Twin of an Organization (DTO) Solutions by Quadrant Knowledge Solutions. The SPARK Matrix provides competitive analysis and ranking of the world’s leading DTO vendors. iGrafx was positioned as a leader for its high scores across the customer impact and technology excellence categories.

“iGrafx Process360 Live is a robust DTO solution, emphasizing process intelligence, process design and automation,” said Sofia Ali, associate director and principal analyst at Quadrant Knowledge Solutions. “With advanced features like predictive analytics and generative AI, the platform facilitates digital transformation, delivering improved business outcomes and enhanced customer value.”

Digital transformation a top ambition for project-based businesses

Digital transformation is key to achieving business goals with appetite for AI investment and integration high among project-based organizations, according to new research from Deltek. The Clarity Trends and Insights for Architecture, Engineering and Consulting Firms report covers a wide range of topics related to project-based businesses including opportunities for growth, financial performance, project management practices, technology adoption and industry challenges.

Digital transformation is key to realizing growth ambitions, the report found, with 67 percent of firms stating they will not lose market share if they make significant progress in this area. Consequently, around three-quarters of firms believe that investing in and successfully implementing AI will grant them a significant competitive edge. “We are in an extremely exciting time for technological development,” said Neil Davidson, VP EMEA and APAC at Deltek. “As AI becomes more integrated into our daily lives, we will start to see it become an enabler for our jobs, much in the same way as search engines revolutionized knowledge acquisition or video conferencing has advanced connections between multi-national teams.”

NowCM appoints Markus Sauerland to spearhead operational excellence and growth

Market infrastructure and issuance provider NowCM announced the appointment of Markus Sauerland as its new chief operating officer (COO) and co-CEO. Sauerland will oversee all operational and business initiatives, steering operational excellence and enhancing NowCM’s presence in the market, the firm stated.

“We are thrilled to have Markus join our team, bringing with him a wealth of operational expertise that complements our dynamic team perfectly,” commented Robert Koller, NowCM CEO and founder. “We are poised to enter an exciting new phase of growth, scaling our operations to align with those of our major clients while maintaining the agility and drive of an innovative, rapidly evolving company.”

IBM announces Q1 results and HashiCorp acquisition

Technology giant and process mining provider IBM released its first-quarter 2024 earnings results, reflecting accelerated software revenue growth and strong gross margin expansion. “We began the year with solid revenue and free cash flow growth, reflecting the strength of our hybrid cloud and AI strategy,” said Arvind Krishna, IBM chairman and CEO. “We continue to capitalize on the excitement and demand for enterprise AI from our clients. Our book of business for watsonx and generative AI again showed strong momentum, growing quarter over quarter, and has now eclipsed one billion dollars since we launched watsonx in mid-2023.” As a result, IBM continues to expect revenue performance in line with its mid-single digit model and around US $12 billion in free cash flow for the full year, Krishna, added.

IBM also announced its intent to acquire HashiCorp, Inc., a leading multi-cloud infrastructure automation company. The acquisition will create a comprehensive end-to-end hybrid cloud platform for the AI era, with the transaction expected to close by the end of 2024, subject to approvals and other customary closing conditions, IBM said.

TraceLink named finalist in Business Transformation & Operational Excellence Awards

Global digital supply network solutions provider TraceLink has been recognized as a finalist in the Business Transformation & Operational Excellence Awards 2024. The recognition underscores TraceLink’s commitment to excellence and innovation in driving digital transformation and operational efficiency across the supply chain industry, the company said. The awards recognize organizations that have achieved significant success in transforming their operations and innovating at the highest levels, showcasing tangible results and accomplishments that establish benchmarks for strategic implementation and excellence in operational innovation.

TraceLink has been named a finalist in two critical categories:

  • Best Achievement in Operational Excellence to Deliver Digital Transformation for Multienterprise Information Network Tower (MINT).
  • Best Achievement in Deploying AI in the Enterprise for Product Availability Intelligence (PAI).

“At TraceLink, we are committed to driving operational excellence, delivering value to our customers and enhancing the resiliency of the global supply chain ecosystem,” commented Shabbir Dahod, president and CEO of TraceLink. The winners of the Business Transformation & Operational Excellence Awards 2024 will be announced at the upcoming awards ceremony on May 9.

ABBYY’s UK Partner Day highlights innovation and ROI using AI

Business process automation vendor ABBYY revealed the highlights from its recent UK Partner Day, held at the Chartered Accountants’ Hall in London. The event illuminated the growth and success of the intelligent automation (IA) market, with a focus on how AI can help put information to work to accelerate results and improve customer experiences.

Organizations like Carlsberg Group, AFS and Deutsche Post DHL Group reported significant benefits including time savings, faster turnaround and enhanced efficiency in their business units powered by ABBYY. “These examples underscore the pivotal role of our strategic partnerships, as we innovate solutions with ABBYY’s purpose-built AI technologies for our customers, driving growth and success in today’s competitive landscape,” read an ABBYY blog post.

Process.science announces strategic partnership with Konekti

Process mining vendor process.science announced a new strategic partnership with process mining data preparation platform Konekti. Konekto aims to simplify and accelerate event log creating with low-code technology. The firm’s expertise in data integration and commitment to simplicity will strengthen process.science’s offering by making process optimization more accessible to companies worldwide, wrote Gordon H. Arnemann, head of marketing and sales, partner at process.science.

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