Agenda Day 1

9:30 am - 10:00 am EST FIRE-SIDE CHAT: Rethinking operational excellence in the age of AI

David Glick - Senior Vice President, Enterprise Business Services, Walmart
Michael Hill - Editor, PEX Network

Adopting AI alone is insufficient for organizations who seek transformation. To realize tangible benefits, companies must integrate AI thoughtfully across their operations. This includes an emphasis on collaboration between departments and breaking down data silos to foster an environment of operational excellence. In this session, learn how to build AI-first strategies that not only optimize processes but also drive sustainable change.


Key takeaways:

  • Discover methods for connecting disparate data and decisions to create a cohesive enterprise
  • Learn how to redesign workflows to harness AI for enhancing agility and responsiveness
  • Understand how to develop a framework where AI drives significant value and transformation at all organizational levels.
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David Glick

Senior Vice President, Enterprise Business Services
Walmart

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Michael Hill

Editor
PEX Network

10:00 am - 10:30 am EST Maximize ROI on your AI deployment

We all know that GenAI is transformative but most of the use cases so far are just scratching the surface. Real ROI from enterprise AI comes when you can apply it to improving and automating business processes. To do that, AI needs to understand how the business uniquely runs. Thatโ€™s where process intelligence comes in.

With process intelligence, you get a common language for understanding and improving how your business runs, connecting you to your processes, your teams to each other, and AI to your business.


Join this session to discover why processes provide AI the right input and context to be successful. Plus learn how leading firms use process intelligence from Celonis to build AI copilots, assistants, and agents that help do everything from reducing excess inventory, to removing credit blocks from orders, and automating wave planning with better picking and packing predictions. 

Key take-aways:

  • Go from scratching the surface with AI to maxmizing enterprise AI ROI by connecting AI to your processes.
  • Hear how Celonis connects the data across your systems and makes sense of it so AI has the input it needs to effectively automate key tasks in your business processes.
  • Walk away with a clear understanding of how to get started, and why we like to say thereโ€™s no AI without process intelligence. 


10:30 am - 11:00 am EST Achieving Process Excellence with AI: Real-World Insights

Join us for an engaging session that combines a FlowForma customer interview with live Q&A, to discover the transformative power of AI-powered process automation. The highlight of this webinar will be hearing live from a FlowForma customer, as we explore the impact that AI -powered process automation has made to their organization. In this customer interview, youโ€™ll hear how this customer has transformed how it delivers process automation success, all their tips for adoption and process automation at scale from AI-assisted automation.


 Key take-aways include:

  • AI-Powered Process Automation: The session will showcase the transformative power of AI in streamlining business operations, with a focus on FlowFormaโ€™s capabilities.
  • Customer Success Story: A real-world case study will illustrate how a FlowForma customer overcame operational challenges with AI-Powered Process Automation.
  • Expert Insights on AI-Powered Process Automation
  • Expert Q&A: an opportunity to get insights and answers to your AI-Process Automation questions from experts.


11:00 am - 11:30 am EST Enhancing efficiency with AI workflow automation

In today's rapidly changing business landscape, staying competitive means optimizing your workflows to work smarter and faster. Join us to explore how a no-code workflow automation platform, integrates AI to elevate process efficiency in organizations. In this session, we will discuss how AI workflow automation empowers teams to streamline operations and drive agility, enabling smarter decision-making and continuous improvement.


Key Takeaways:

  • Learn how a no-code platform allows users to design and implement workflows without technical expertise, promoting widespread adoption
  • Discover how AI algorithms analyze data to enhance workflow precision, facilitating faster decision-making and task completion
  • Understand how AI-powered workflows adapt and evolve over time, enabling organizations to tackle complex challenges and drive sustainable growth.


11:30 am - 12:00 pm EST Enhancing productivity and streamlining systems using AI

AI is increasingly being utilised within the company on every level, from systems and processes down to AI in documents, handling unstructured data such as customer feedback, and to aid research. With the advent of Generative AI and large language models, if we can ensure that the data produced through AI means is of optimal quality, the possibilities for how it can transform business productivity are endless. From enterprise architecture to procure-to-pay to supply chain management and beyond, in this session, we will examine how to utilise AI to improve efficiency and capability in every corner of the business.

Key take-aways:

  • Strategies for harnessing the potential of AI to enhance productivity, reduce costs, and drive competitive advantage
  • Real-world applications of AI in process automation and improvement
  • Addressing data quality, bias, and security issues in AI implementation
  • Unlock continuous improvement and continuous development through AI


While AI can help streamline processes, the true innovation comes from individuals who can navigate both business and technological landscapes. Addressing the AI skills gap is essential for creating a culture that embraces transformation. Businesses face a new challenge of training and selecting people who not only understand business processes but also how AI can contribute to transformation and innovation of those processes.

 In this session, we will discuss the role of people in leading the change and in leveraging AI as a tool for enhancing productivity and decision-making.


Key Takeaways:

  • Explore how AI enables employees to focus on high-value tasks while improving efficiency
  • Identify strategies to train and recruit talent who can effectively integrate AI with existing business processes.
  • Discuss the importance of fostering an AI-driven culture where employees lead innovation initiatives.
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Lyudmila Todorovska

Head of Global Digital & Technology, AI & Hyperautomation Evangelist
HEINEKEN

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Zachary Keenan

AI Leader
Microsoft

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Crystal Broj

Enterprise Chief Digital Transformation Officer
Medical University of South Carolina