As Asia emerges as a global hub for BPM, the region is adopting transformative technologies and methodologies to drive operational excellence. Join us as we bring together industry leaders to discuss the latest innovations, challenges, and opportunities shaping BPM in APAC.

Key Takeaways:

·       Discover the top BPM trends reshaping industries in Asia

·       Learn how organizations are leveraging AI and hyperautomation to drive growth

·       Gain insights into the unique opportunities and challenges in the APAC BPM landscape

AI is redefining BPM by enabling predictive analytics, intelligent automation, and real-time process optimization. In this session, discover the cutting-edge new AI tools and solutions which are helping businesses achieve scalability and efficiency in their operations.

Key Takeaways:

·       Learn how AI-driven insights can optimize processes in real-time

·       Discover tools that integrate AI with existing BPM frameworks

·       Find out how to leverage predictive analytics for strategic decision-making

Organizations are increasingly integrating AI into their BPM frameworks to optimize operations, reduce costs, and unlock new opportunities for growth. This session explores how companies can transform insights gained from BPM into actionable strategies that drive efficiency and scalability. By leveraging AI, businesses can turn process learnings into tangible competitive advantages, ensuring continuous improvement and resilience in the face of change.

Key Takeaways:

• Learn how AI can uncover inefficiencies, automate repetitive tasks, and enhance decision-making in BPM workflows.
• Explore strategies for converting BPM insights into actionable outcomes that drive profitability and growth.
• Understand how AI-powered BPM enables businesses to scale operations seamlessly without compromising quality or agility.
• Gain practical insights into integrating AI tools into existing BPM frameworks to ensure long-term adaptability and success.

Learn how by implementing AI-driven BPM to optimize internal operations, you can drive efficiency right across the business. Gain insights into how BPM can transform your approach to managing processes, enhance scalability, and achieve your business goals.

Key Takeaways:

·       Discover how AI-powered BPM can streamline internal operations and drive agility

·       Learn strategies for implementing AI to optimize end-to-end processes

·       Find out how to overcome common challenges in integrating AI with BPM frameworks

Delivering exceptional customerJoin us as we explore strategies for integrating CX and operational workflows to drive business outcomes and sustain competitive advantage.

Key Takeaways:

• Discover how BPM can connect customer-facing processes with operational workflows to deliver consistent and exceptional experiences
• Learn how to leverage BPM to optimize customer interactions and ensure alignment with organizational goals
• Understand how businesses can refine internal workflows based on customer insights to drive efficiency and satisfaction
• Gain insights into managing large-scale BPM initiatives that unify CX and operations across departments and geographies

Join us to network and extend the conversation beyond the live chat. Turn on your video and audio and have face-to-face conversations with fellow audience members, thought leaders and hosts from the PEX Network. You'll be able to choose one of these rooms to join:

Room 1: What is the future of BPM?

Draw on the findings of the annual PEX Report and extend the conversation beyond the chat and Q&A with those leading the report research. Explore the latest advancements, from AI and automation to agile methodologies and digital transformation. Gain insight into how these trends will impact the BPM landscape and prepare your organization to stay ahead of the curve.

Room 2: How can we master core process skills?

Dive into the fundamental skills that drive success in business process management, including analytical thinking, communication, project management and technical proficiency. Learn best practices for honing these skills and filling in the skills gap.