Day One - 10 September

In a world, where data is ubiquitous, leaders can gain a competitive edge if they understand what the numbers mean and how to translate them into action. Learn how to leverage personalized insights to improve decision making and become more successful. Join us to hear from Sangeeta Krishnan, a Sr. Analytics Lead at Bayer, who is also the author of Thriving in a Data World: A Guide for Leaders and Managers, and James Friend, Director of Digital Strategy at NHS England.   

Key takeaways

  • How personalized insights can drive more efficient and effective business processes  
  • The latest technologies that facilitate the extraction of personalized insights in BPM 
  • Insights into future trends in data analytics and how they will shape the landscape of BPM 
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Sangeeta Krishnan

Sr Analytics Lead - Consumer Health, Commercial, North America
Bayer

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James Friend

Director of Digital Strategy
NHS England

Come discover how a process mining-first approach to BPM can turbocharge business transformation and operational excellence. By prioritizing process mining, organizations can create a robust strategy-to-execution pathway that drives impactful change across people, processes, and technology. Learn how harmonizing insights from process mining with organizational knowledge can establish the ideal foundation for successful transformation initiatives and ensure adherence to the optimal operating model.

Join us to learn about:

  • The evolution of process mining and value
  • The value of BPM and organizational change
  • An integrated vision for process intelligence


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John Santic

Director of Product Marketing
Celonis

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Maarten van der Borden

Customer Transformation Director & Digital Transformation Strategist
Celonis

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Caspar Jans

Principal BPM Specialist & PEX top 25 thought leader
Celonis

10:30 am - 11:00 am EST Blackpool Teaching Hospitals NHS Foundation Trust shares its process automation success story

Laurent Kelly - Intelligent Automation (IA) Developer, Blackpool Teaching Hospitals NHS Foundation Trust
Alison Brannigan - Process Expert, FlowForma

Blackpool Teaching Hospitals NHS Foundation Trust will share its process automation success story. The large healthcare organization has created a new culture of collaboration and improved efficiency across multiple departments that benefits all stakeholders with no code process automation.

 

In this session, discover how Blackpool Teaching Hospitals NHS Foundation Trust have automated more than 70 business processes to address challenges around paper-process inefficiencies across multiple locations, by digitizing their business processes with flexibility and speed.

 

Join FlowForma's Alison Birmingham, and Laurent Kelly at Blackpool Teaching Hospitals NHS Foundation Trust, for real world insights into how this organization has improved efficiencies, visibility, and employee experiences with no code process automation.

 

Join this session to hear:

  • The significance of leveraging a process automation solution to address key workflow challenges across a wide range of departments.
  • The efficiencies gained by moving to the cloud, and the benefits of automating 55 processes in 12 months.
  • Powers Apps vs. FlowForma Process Automation: the impact of delivering new systems via IT resources with minimal effort and no coding requirements.
  • Scaling automation: the future state of automation at Blackpool Teaching Hospital Trust. Where and how automation will be used to enhance efficiency, consistency, and accuracy.


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Laurent Kelly

Intelligent Automation (IA) Developer
Blackpool Teaching Hospitals NHS Foundation Trust

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Alison Brannigan

Process Expert
FlowForma

11:00 am - 11:30 am EST Disrupt or be disrupted: Expanding beyond process automation to job automation

Alex George - CEO, ProcessMaker

Come to this session to prepare your organization for whatโ€™s next in BPM and the future of work. Gain key insights on how GenAIโ€™s fast-paced adoption and inclusion within BPA platforms is now moving beyond typical process automation to nested, sophisticated replacement of full-scale job functions. This level of advancement poses many opportunities - and potential disruptions - for organizations, propelling them to quickly rethink how they resource, plan, invest, engage with customers, and โ€“ ultimately - operate as a business.

Join us to learn about:

  • State of BPA today
  • Evolution from process automation to job automation
  • Examples of job automation
  • Preparing for the next state of genAI BPA  


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Alex George

CEO
ProcessMaker

11:30 am - 12:00 pm EST Navigating the new wave of automation: A framework for the future of AI-led automation and consolidated orchestration technologies

Sam Merrill - Manager Product Strategy, Appian

The race toward the future of AI-led automation is on. As the automation market converges, IT leaders, analysts, and practitioners are speculating on what lies ahead. Will consolidated platforms solve automation overlap? How will AI process automation shape the future?

Attend this session to hear expert insights and considerations for how you can balance your approach. Weโ€™ll explore the future of LLM-driven automation and consolidated orchestration platforms, cut through the noise of market predictions and share examples of how to build a predictable path to future-proof your enterprise application architecture.

Join us to learn about:

  • Emerging trends in a converging digital automation market.
  • Exploring the future of LLM-driven automation and consolidated automation and orchestration platforms.
  • Getting examples of how to balance your approach to evolving automation technology.


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Sam Merrill

Manager Product Strategy
Appian

12:00 pm - 12:30 pm EST BPM - Strategies to streamline business processes through automation

Andrew Hayden - Principal Product Marketing Manager, Precisely

Companies adopt automation through various methods like using robotic process automation (RPA) for routine tasks, employing AI and ML for smart process automation, and integrating workflow tools for complex tasks. In SAP processes, automation benefits businesses by cutting manual work, speeding up transactions, improving accuracy and ensuring compliance. It greatly benefits intricate SAP product processes, leading to improved productivity, faster market entry, precise data, cost savings and happier customers. With the right tools, businesses can unleash SAP's potential and gain a competitive edge.

Enjoy this half-hour talk on automation's transformative power in business hosted by Andrew Hayden, Senior Product Marketing Manager at Precisely, who brings real-world automation expertise.

Watch and:

  • Learn why automation is key to digital transformation success.
  • Understand how companies start their automation journey.
  • Discover ways to measure automation success through examples.
  • Learn about overcoming common challenges in adopting automation.


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Andrew Hayden

Principal Product Marketing Manager
Precisely

Delve into the insights of the highly anticipated PEX Report 2025. This discussion will feature a panel of top-level experts who will analyze the results of the annual global survey, explore success stories, and discuss emerging trends in process excellence. Learn how to set the pace with innovative technologies and methodologies to drive significant transformations in your operations. 

Join us to learn: 

  • The current state and scope of transformation programs. 
  • What technologies and services companies plan to invest in over the next 12 months. 
  • Tips onโ€ฏfostering innovation and securing management buy-in. 
  • Upcoming trends and specifics on how tech will reshape the industry. 
  • The role of operational excellence teams in driving transformative initiatives. 


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Randy Grohs

Chief Architect
Nintex

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Michael Hill

Editor
PEX Network

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Debashis Sarkar

Managing Partner
Proliferator Advisory and Consulting

Explore the transformative impact of artificial intelligence on Business Process Management in this insightful session. Join industry experts as they dissect how AI technologies are reshaping BPM, enhancing efficiency, and driving strategic decision-making. This discussion will delve into real-world applications, challenges, and the future trajectory of AI in optimizing business processes across various sectors. 

Join us to learn about

  • How AI is seamlessly integrating into existing business processes.  
  • Developments, including the rise of intelligent automation and machine learning. 
  • Challenges faced by organizations in adopting AI and solutions 
  • Best practices from leading BPM and AI experts  
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Jon Atienza

Sr. Manager, Intelligent Automation
The Coca Cola Company

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Lee Bogner

Global eCommerce Chief Enterprise Architect & Master GenAI Engineer at Mars and Hofstra Professor, MIT Educator.
Mars

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Cathy Gu

Deputy Divisional Director, SSON & PEX Network
IQPC | Moderator

1:30 pm - 2:00 pm EST Breakout rooms: Core process skills and the future of BPM

Michael Hill - Editor, PEX Network
Francesca Di Meglio - Producer, PEX Network

Join us to network and extend the conversation beyond the live chat. Turn on your video and audio and have face-to-face conversations with fellow audience members, thought leaders and hosts from the PEX Network. You'll be able to choose one of these rooms to join:

Room 1: What is the future of BPM?

Draw on the findings of the annual PEX Report and extend the conversation beyond the chat and Q&A with those leading the report research. Explore the latest advancements, from AI and automation to agile methodologies and digital transformation. Gain insight into how these trends will impact the BPM landscape and prepare your organization to stay ahead of the curve.

Room 2: How can we master core process skills?

Dive into the fundamental skills that drive success in business process management, including analytical thinking, communication, project management and technical proficiency. Learn best practices for honing these skills and filling in the skills gap.

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Michael Hill

Editor
PEX Network

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Francesca Di Meglio

Producer
PEX Network