J-M Erlendson is a Global Evangelist, Lead Business/Process Transformation Engineer and Project Manager with over 15 years of experience in Business Process Management and Enterprise Transformation, helping clients develop and implement business process framework strategy and execute process documentation and improvement projects. He is an ARIS Platform expert and high-level trainer with years of experience using the tool for documentation, simulation, process mining, analysis, improvement and as a vehicle for change management. He combines this technical skill with strong leadership and relationship management skills, having run multiple BPM-focused projects with cross-functional supporting teams. He also has a strong track record in business development, creating new relationships both internally and externally to drive BPM adoption and sales opportunities. J-M is also a leader in business, founding and running multiple highly successful independent arts companies and charities. He is a culture-first leader, working to transform organizations' 'ways of working' towards collaborative models through diligence, humility and generosity. He has worked for a variety of clients in Canada and the United States, particularly in public sector, retail, utilities, manufacturing, lottery and gaming, telecom, oil, and gas. He is the co-host of the “What’s Your Baseline” podcast, a frequent speaker at international conferences, and a published contributor for various trade journals.