Narendran Thillaisthanam (Naren) is the CTO of WNS-Vuram, a global hyper automation services company. Naren is responsible for the Hyperautomation and the overall technology strategy at WNS-Vuram. He brings close to 25+ years of industry experience specializing in Big Data, BPM, Low Code, RPA, and now Gen.AI. He is a pioneer and a thought leader in Hyperautomation and Emerging Technologies with a number of articles and blogs under his name. At WNS-Vuram, Naren and his team of technologists are responsible for ideating new concepts and frameworks that are instrumental in taking Hyperautomation, in particular and process automation to the next level.
In today's digital era, " The power of Gen AI and no-code case management " is not just a concept, it's a revolutionary approach that is reshaping the business landscape. This synergy creates a powerful catalyst for growth and can empower businesses to rapidly deploy custom applications tailored to their processes without the need for extensive coding knowledge. It's about agility and enabling a wider range of employees to contribute to innovation. It enables case management processes that are the backbone of business operational efficiency, ensuring that every case is handled with precision and speed. These attributes elevate user experiences to new heights, where businesses can offer a seamless experience that anticipates user needs and simplifies their journey, thereby fostering loyalty and trust.
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