Processes are more than just workflows and technology. They conjure feelings. In today's fast-paced business environment, understanding the human element is crucial for successful process design. Learn from a conversation between organizational developer and psychologist Leona Holzbecher and Tony Benedict, president of ABPMP. Holzbecher promises to share how to foster positive experiences that trigger dopamine and lead to more effective processes.

Key highlights:

• Understand the human element of process management.
• Get advice on how to relate better to employees as you design processes.
• Gain insight into the feelings that processes spark in people.