Day 1 - 23 July

Explore the critical role of resilience among stakeholders during organizational transformation. Strategize to enhance stakeholder endurance and adaptability, ensuring they are well-prepared and positively engaged throughout the change process. Find out about practical approaches and mindset shifts required to cultivate a resilient organizational culture that can withstand the pressures of major change initiatives. 

 

Join us to learn about

  • Defining what resilience means for stakeholders in different roles.  
  • Effective ways to maintain transparent communication. 
  • Helping stakeholders adapt and thrive during transitions. 
  • Prioritizing psychological safety and well-being to foster the right environment. 
  • Ways to assess resilience and tweak strategies accordingly 
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Adam B Schreiber

Global Director, Change Management, Transformation Management Office
Johnson & Johnson

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Michael Dove

Vice President, Enterprise Process Excellence & Quality
Velera

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Ryan Mayer

Head of Healthineer Performance System -Americas
Siemens Healthineers

10:00 am - 10:30 am EST How to achieve lasting transformation: Strategies and successes for your business

Kerry Brown - Lead Transformation Evangelist, Celonis

Celonis is leading the charge in sustainable change management, excited to present the next generation of transformation tools. Join us to learn about mastering change in an unpredictable world. We'll share customer stories of how companies have leverage Celonis to achieve lasting transformation.

In this session, you'll learn:

  • How Celonis is revolutionizing change management, making it more tangible and data driven, not a mystery.
  • Real-world success stories of companies mastering change.
  • The top strategies for ensuring lasting change, from winning stakeholder buy-in to adapting to market forces.


Don't miss this opportunity to manage change in a fact based way that will ensure your success.



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Kerry Brown

Lead Transformation Evangelist
Celonis

10:30 am - 11:00 am EST Navigating AI transformation & change management with digital adoption

KJ Kusch - Global Field CTO, WalkMe
Leon Ashley - Senior Presales Consultant, WalkMe

Across every enterprise organization around the world the demand for artificial intelligence (AI) transformation is forcing strategic change management programs. But delivering on the promise of AI transformation is more than just rolling out an AI chatbot and hoping for the best - adoption of these new technologies is a must. In this session, experts will share case studies, use cases and best practices for how digital adoption can drive the change needed to overcome challenges related to AI visibility and governance, AI adoption across a diverse workforce and Contextual AI assistance in an anywhere, anytime workplace.


Join us to learn about:

  • How AI transformation is not just about introducing new technologies but ensuring they are effectively adopted and integrated into the organization's workflows.
  • Case studies and best practices to maintain oversight and control over AI technologies, which is essential for successful AI transformation.
  • Strategies for ensuring AI adoption across a diverse workforce will be discussed, which is crucial for maximizing the benefits of AI.
  • The use of AI to provide contextual assistance in a workplace that operates anytime, anywhere, thus enhancing efficiency and productivity.
  • Innovation in the Digital Adoption Platform category, including WalkMe's introduction of the first and only AI co-pilot that can provide the next best action for any workflow across any application.


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KJ Kusch

Global Field CTO
WalkMe

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Leon Ashley

Senior Presales Consultant
WalkMe

To achieve successful business transformation, enterprises allocate massive budgets to software but often fail to realize a meaningful impact on those investments. A successful business transformation initiative demands a strategic approach to change management that aligns people, processes and technology. Explore key strategies for managing change, focusing on minimizing digital friction, optimizing employee engagement and ensuring seamless software adoption. Review real-world examples of successful change management initiatives and draw lessons from selected case studies.


Key highlights:

  • The critical role of change management in achieving successful business transformation.
  • Impact of technology usage and adoption on change management.
  • Best practices for ensuring higher return on technological investments.


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Serge Dushkin

Industry Lead
Userlane

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Haywood Hamilton

Partner, Head of Consulting Services
Collective Insights

11:30 am - 12:00 pm EST Transforming Business Operations: How to Succeed in Making Big Improvements with AI-Powered Solutions

Aaron Adsit - VP of Sales, GBTEC

In today's rapidly evolving business landscape, effective change management is crucial for staying competitive and achieving sustainable growth. Discover how AI-powered solutions can revolutionize your business processes and drive significant improvements. This informative session will highlight the urgency of change, current market demands and the unique benefits of partnering with GBTEC.

Key insights

  • Understand why adopting AI-driven BPM solutions now is important.
  • Explore how AI can greatly improve efficiency and productivity.
  • Hear real examples of successful BPM implementation to solve transformation challenges.
  • Discover how GBTECโ€™s expertise can help your organization manage change successfully.


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Aaron Adsit

VP of Sales
GBTEC

12:00 pm - 12:30 pm EST Future Proof your organization: Driving innovation in a large, regulated company

Ishneet Kaur - Director of Innovation, National Grid
Pradheep Kileti - Director, National Grid

In today's rapidly evolving business, customer and policy landscape, even the large, regulated companies face the risk of getting disrupted by new entrants. Discuss the delicate balance between current operations and investing and implementing innovation. Gain insights on identifying innovations that deliver the highest value, scaling innovation programs, working with different technology players and industry consortia, and navigating the regulatory landscape to transform your organization.

Join us to learn about:

  • Best practices for the optimizing innovation portfolio.
  • Strategies for implementing and scaling up innovation.
  • Collaborating with industry players.
  • Practical examples of balancing innovation and compliance.
  • Navigating regulation.
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Ishneet Kaur

Director of Innovation
National Grid

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Pradheep Kileti

Director
National Grid

12:30 pm - 1:00 pm EST Creating value through change management

Isolde Kanikani - Vice President, Association of Change Management Professionals

Explore how effective change management can drive value creation within organizations. Gain actionable insights and strategies to ensure that change initiatives deliver tangible business benefits.

Key highlights:

  • Understanding what constitutes value in the context of change.
  • Aligning change initiatives with organizational goals.
  • Involving key stakeholders to ensure buy-in and support.
  • Utilizing metrics to track the success and impact of change initiatives.
  • Embedding a culture of ongoing value creation and improvement.


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Isolde Kanikani

Vice President
Association of Change Management Professionals

1:00 pm - 1:30 pm EST BREAKOUT SESSIONS: Navigating change and measuring success

Michael Hill - Editor, PEX Network
Francesca Di Meglio - Producer, PEX Network

As part of the All Access: Change Management for Business Transformation webinar series, we are excited to offer interactive breakout sessions that provide a unique opportunity for attendees to engage directly with peers, speakers, and hosts. These sessions will focus on two critical areas of change management: overcoming resistance to change and measuring KPIs of your transformation. Participants will have the chance to turn on their video and audio for a face-to-face discussion, facilitating a rich exchange of ideas and experiences.




Breakout Session 1: Overcoming Resistance to Change

In this session, attendees will delve into the challenges and strategies associated with resistance to change.

Key highlights:

  • Recognizing common reasons for resistance within organizations.
  • Crafting messages that address concerns and build trust.
  • Leveraging influential team members to drive change.
  • Understanding and addressing emotional responses to change.
  • Case studies of successful resistance management.


Breakout Session 2: Measuring KPIs of Your Transformation

This session will focus on the importance of metrics and KPIs in tracking the success of change initiatives.

Key highlights:

  • Selecting metrics that align with transformation goals.
  • Implementing effective tools and techniques for gathering data.
  • Analyzing KPI data to gauge progress and identify areas for improvement.
  • Establishing processes for ongoing KPI assessment.
  • Examples of organizations that have effectively measured their transformation.
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Michael Hill

Editor
PEX Network

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Francesca Di Meglio

Producer
PEX Network