Julie Whitten

Senior Director Change Management Strategy & Employee Communications Transformation Office, North America Sodexo

Julie Ann Whitten is a Senior Director of Change Management and Communication at Sodexo North America. Sodexo is the world’s leading provider of quality of life services, providing healthy food solutions and facilities management across varied industries. Operating in 45 countries, Sodexo’s 430,000 employees serve 80 million consumers each day. Sodexo is committed to supporting diversity, equity & inclusion and safety, while upholding the highest standards of corporate responsibility and ethical business conduct. Julie serves as an advisor to senior leaders and is a resourceful and creative problem solver who drives business results with her strategic planning, organizational change management and communication expertise. Additionally, with more than 25 years of experience in change leadership, marketing and communications, Julie is known as an empathetic leader with a vibrant personality who has moderated more than 300 company-wide broadcasts that average 1,000 participants. She is committed to advancing Diversity, Equity and Inclusion and is a recognized leader for her efforts to support women in their career development and professional growth. In her current role, Julie supports the Chief Transformation Officer (CTO) and the North America CEO in managing change, communicating, executing and sustaining regionwide, high-visibility, strategic initiatives aligned with global growth and profitability. This role demands thought leadership at the strategic level, strong influencing abilities, outstanding problem-solving and communication skills, and the ability to forge robust relationships and diligent execution accountability. Additionally, she is responsible for developing a high-performing team, establishing leading practices in change management, developing a strong change management training program and ensuring delivery on a broad portfolio of change initiatives.

Day 2 - 24 July

10:30 AM Enable teams to embrace change: Riding the roller coaster of transformation

In transformative times, leaders have a heavy weight on their shoulders. They must embrace change themselves and then get the others to follow. The journey begins with helping teams cope through the emotional ups and downs of workplace change. Consider the common emotional responses to transformation and gain effective communication strategies and practical methods to help your team accept, adapt and ultimately embrace change.

Key highlights:

  • Understanding the emotional stages of change as depicted in visual aids.
  • Best practices for transparent and empathetic communication during times of change.
  • Techniques for fostering a culture of adaptability and resilience within your team.
  • Strategies for turning resistance into engagement and support.