Building Bridges Between Leadership, Defining Enterprise DNA & Harnessing Volatility
April 28-30, 2025
| Texas, USA
Exchange Day Two - March 27th
7:45 am - 8:30 am
EVENT REGISTRATION AND BREAKFAST
8:30 am - 8:40 am
EXCHANGE WELCOME AND CHAIRPERSON’S OPENING REMARKS
8:40 am - 9:10 am
OPENING KEYNOTE: Navigating Flying Unicorns And Floating Turtles Through A Transformational Roadmap
Crystal Broj -
Enterprise Chief Digital Transformation Officer,
Medical University of South Carolina
We have all been dazzled by the new unicorn in the room – a shiny new technology, or
a revolutionary process that the mighty powers of business swear by. But how can you
know that the unicorn is right for you, and that it would be able to spread its magical
rainbow dust across your organization, with the same positive and impactful outcome
as it has for others? What needs to be put in place to guarantee its successful
implementation, and not turn it into a floating turtle that slowly is forgotten about and
left behind as an organisation evolves and moves towards a different vision?
• Creating an overarching roadmap to bring structure and a vision for transformation with a clear ROI
• Establishing pain-points across the organization to map out what to be piloted now vs trialled at a later stage
• Knowing not just what a Unicorn is, but what it will do and how to measure its success across an organization through KPIs
Crystal Broj
Enterprise Chief Digital Transformation OfficerMedical University of South Carolina
9:10 am - 9:40 am
KEYNOTE PRESENTATION: Managing An Ever-Changing Reality Through Empathy and Agility
We are in the midst of a period of inflation, and 2023 leaves behind bank crashes, mass
lay-offs and AI disruption. With the past couple of years proving it increasingly difficult
to predict what will impact businesses next, how can leaders plan accordingly and
ensure that they are ready for whatever is around the next corner? Join us as we build a
forward-thinking strategy that is able to withstand changing tides and turned tables.
• Finding time for creativity in the midst of target-driven times
• Adopting agile approaches for managing change
• Creating short, medium and long term goals
9:40 am - 10:00 am
Networking Activity
10:00 am - 10:30 am
ONE-TO-ONE BUSINESS MEETINGS
10:35 am - 11:05 am
ONE-TO-ONE BUSINESS MEETINGS
10:00 am - 10:30 am
PEER-TO-PEER NETWORKING
10:00 am - 10:30 am
DEBATE: Process First or People First?
From Prosci to Kotter, join us for a fun, interactive 30 minute debate. Listen to
our 2 challengers as they take each other on in a series of rounds, looking at
how to effectively achieve systematic vs. consistent organizational change
and whether it should focus on the business as a whole, or individuals within
the business.
11:10 am - 11:40 am
ONE-TO-ONE BUSINESS MEETINGS
11:10 am - 11:40 am
PEER-TO-PEER NETWORKING
11:10 am - 11:40 am
THINK TANK: Stolen Watch Syndrome: Using Internal Resources to Leverage Consulting Engagements
Derek Robinson -
Vice President, Business Transformation,
Duke University Health System
A lot can be gained by integrating teams with external consultants. From
negotiating to lower costs and raise the rates for organizations, to exposing
team members to experts as a way to build skills and ease the transition from
consultant support to internal management, the time has come to explore how
to gain the most value on your business transformation journey. Join this think
tank to explore the steps to take, and how to leverage and structure consulting
engagements.
11:45 am - 12:45 pm
MANAGING TRANSFORMATION DURING MERGERS AND ACQUISTIONS
11:45 am - 12:45 pm
COMBING LEAN AND AGILE – A HOLISTIC APPROACH TO TRANSFORMATION
11:45 am - 12:45 pm
LEADERSHIP 101: KEEPING YOUR TEAM MOTIVATED DURING CHANGE
12:50 pm - 1:20 pm
ONE-TO-ONE BUSINESS MEETINGS
12:50 pm - 1:20 pm
PEER-TO-PEER NETWORKING
12:50 pm - 1:20 pm
CITIZEN DEVELOPERS AS A CHANGE MANAGEMENT STRATEGY
1:30 pm - 2:30 pm
NETWORKING LUNCH
2:30 pm - 3:00 pm
ONE-TO-ONE BUSINESS MEETINGS
2:30 pm - 3:00 pm
PEER-TO-PEER NETWORKING
3:05 pm - 3:35 pm
ONE-TO-ONE BUSINESS MEETINGS
3:05 pm - 3:35 pm
PEER-TO-PEER NETWORKING
3:05 pm - 3:35 pm
METHODOLOGY 101 – ENSURING ALLIGNMENT BETWEEN YOUR GIVEN METHODOLY AND TECHNOLOGY SET
Divya Kirar -
Director of Transformation,
Ericsson
3:40 pm - 4:10 pm
KEYNOTE PRESENTATION – SESSION RESERVED
4:10 pm - 4:55 pm
PANEL DISCUSSION WITH Q&A - THE KEYS TO FOSTERING A TRANSFORMATION MINDSET THROUGHOUT THE ORGANIZATION, BEYOND THE TRANSFORMATION FUNCTION, TO TEE UP COMPETITIVE ADVANTAGE
Divya Kirar -
Director of Transformation,
Ericsson
Jake Wood - Regional Vice President SAP Signavio South, SAP Signavio
Over the course of the past two days, methods for securing buy-in for transformations have been discussed, but it always seems like an uphill battle. Looking ahead to the future, what can we do as transformation leaders to help cultivate a mentality across the organization that transformation is a positive thing and something which should be embraced and encouraged.
