Exchange Day Two - March 27th

7:45 am - 8:30 am EVENT REGISTRATION AND BREAKFAST

8:30 am - 8:40 am EXCHANGE WELCOME AND CHAIRPERSON’S OPENING REMARKS

Antionette Bostic - Business Transformation Leader, Founder and CEO, Tonality Inc.
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Antionette Bostic

Business Transformation Leader, Founder and CEO
Tonality Inc.

8:40 am - 9:10 am OPENING KEYNOTE: Navigating Flying Unicorns And Floating Turtles Through A Transformational Roadmap

Crystal Broj - Enterprise Chief Digital Transformation Officer, Medical University of South Carolina

We have all been dazzled by the new unicorn in the room – a shiny new technology, or

a revolutionary process that the mighty powers of business swear by. But how can you

know that the unicorn is right for you, and that it would be able to spread its magical

rainbow dust across your organization, with the same positive and impactful outcome

as it has for others? What needs to be put in place to guarantee its successful

implementation, and not turn it into a floating turtle that slowly is forgotten about and

left behind as an organisation evolves and moves towards a different vision?

• Creating an overarching roadmap to bring structure and a vision for transformation with a clear ROI

• Establishing pain-points across the organization to map out what to be piloted now vs trialled at a later stage

• Knowing not just what a Unicorn is, but what it will do and how to measure its success across an organization through KPIs

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Crystal Broj

Enterprise Chief Digital Transformation Officer
Medical University of South Carolina

9:10 am - 9:40 am KEYNOTE PRESENTATION: Managing An Ever-Changing Reality Through Empathy and Agility

We are in the midst of a period of inflation, and 2023 leaves behind bank crashes, mass

lay-offs and AI disruption. With the past couple of years proving it increasingly difficult

to predict what will impact businesses next, how can leaders plan accordingly and

ensure that they are ready for whatever is around the next corner? Join us as we build a

forward-thinking strategy that is able to withstand changing tides and turned tables.

• Finding time for creativity in the midst of target-driven times

• Adopting agile approaches for managing change

• Creating short, medium and long term goals

9:40 am - 10:00 am Networking Activity


10:00 am - 10:30 am ONE-TO-ONE BUSINESS MEETINGS

10:35 am - 11:05 am ONE-TO-ONE BUSINESS MEETINGS

10:00 am - 10:30 am PEER-TO-PEER NETWORKING

10:00 am - 10:30 am DEBATE: Process First or People First?

From Prosci to Kotter, join us for a fun, interactive 30 minute debate. Listen to

our 2 challengers as they take each other on in a series of rounds, looking at

how to effectively achieve systematic vs. consistent organizational change

and whether it should focus on the business as a whole, or individuals within

the business.

11:10 am - 11:40 am ONE-TO-ONE BUSINESS MEETINGS

11:10 am - 11:40 am PEER-TO-PEER NETWORKING

11:10 am - 11:40 am THINK TANK: Stolen Watch Syndrome: Using Internal Resources to Leverage Consulting Engagements
Derek Robinson - Vice President, Business Transformation, Duke University Health System

A lot can be gained by integrating teams with external consultants. From

negotiating to lower costs and raise the rates for organizations, to exposing

team members to experts as a way to build skills and ease the transition from

consultant support to internal management, the time has come to explore how

to gain the most value on your business transformation journey. Join this think

tank to explore the steps to take, and how to leverage and structure consulting

engagements.

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Derek Robinson

Vice President, Business Transformation
Duke University Health System

11:45 am - 12:45 pm MANAGING TRANSFORMATION DURING MERGERS AND ACQUISTIONS

11:45 am - 12:45 pm COMBING LEAN AND AGILE – A HOLISTIC APPROACH TO TRANSFORMATION

11:45 am - 12:45 pm LEADERSHIP 101: KEEPING YOUR TEAM MOTIVATED DURING CHANGE

12:50 pm - 1:20 pm ONE-TO-ONE BUSINESS MEETINGS

12:50 pm - 1:20 pm PEER-TO-PEER NETWORKING

12:50 pm - 1:20 pm CITIZEN DEVELOPERS AS A CHANGE MANAGEMENT STRATEGY

1:30 pm - 2:30 pm NETWORKING LUNCH

2:30 pm - 3:00 pm ONE-TO-ONE BUSINESS MEETINGS

2:30 pm - 3:00 pm PEER-TO-PEER NETWORKING

3:05 pm - 3:35 pm ONE-TO-ONE BUSINESS MEETINGS

3:05 pm - 3:35 pm PEER-TO-PEER NETWORKING

3:05 pm - 3:35 pm METHODOLOGY 101 – ENSURING ALLIGNMENT BETWEEN YOUR GIVEN METHODOLY AND TECHNOLOGY SET
Divya Kirar - Director of Transformation, Ericsson
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Divya Kirar

Director of Transformation
Ericsson

3:40 pm - 4:10 pm KEYNOTE PRESENTATION – SESSION RESERVED


4:10 pm - 4:55 pm PANEL DISCUSSION WITH Q&A - THE KEYS TO FOSTERING A TRANSFORMATION MINDSET THROUGHOUT THE ORGANIZATION, BEYOND THE TRANSFORMATION FUNCTION, TO TEE UP COMPETITIVE ADVANTAGE

Divya Kirar - Director of Transformation, Ericsson
Jake Wood - Regional Vice President SAP Signavio South, SAP Signavio

Over the course of the past two days, methods for securing buy-in for transformations have been discussed, but it always seems like an uphill battle. Looking ahead to the future, what can we do as transformation leaders to help cultivate a mentality across the organization that transformation is a positive thing and something which should be embraced and encouraged. 

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Divya Kirar

Director of Transformation
Ericsson

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Jake Wood

Regional Vice President SAP Signavio South
SAP Signavio

4:55 pm - 5:10 pm CHAIRPERSON’S CLOSING REMARKS AND END OF BUSINESS TRANSFORMATION EXCHANGE USA 2023