The emergence of generative AI combined with inflation, supply chain disruptions and geopolitical turbulence has ushered in a new era for operational excellence. Heading into 2024, operational excellence teams will be front and center as organizations look to embrace innovation and navigate continued market volatility.

The PEX Report 2024 showcases the results of our annual global-state-of-the-industry survey of over 250 operational excellence leaders, which informs us on current process challenges, priorities and investments over the next 12 months. Featuring exclusive analysis and commentary from process experts at Nestle Health Services, Newell Brands and AIB, the report provides a benchmark for organizations currently undergoing their own operational excellence and digital transformation journeys.