Donald Kuk

President & Chief Transformation Officer Enterprise Transformation Excellence, Inc.

Donald Kuk is an innovative Fortune 50 senior officer that is known for industry leading Enterprise Transformations and Intelligent Automation deployments at GE, JP Morgan Chase, Computer Associates, BNY Mellon, AIG, Mednax Health, and Allergan / Abbvie Pharmaceutical Companies

Agenda Day 1

10:00 AM PANEL DISCUSSION - Developing adaptive BPM: Real-time response, innovation and agility

In the past, traditional BPM has typically relied on predefined workflows that are not easily adaptable to the ever-changing circumstances organizations face. Maintaining competitiveness in the business environment of today demands a real-time, flexible and agile approach to adjusting processes to meet the business' needs. Bolstered by new technology, Adaptive Process Management (APM) enables businesses to adjust processes on-the-fly, allows better response to the demands of the customer and market without a long-winded design process.

Join this panel discussion as we discuss the requirements, benefits and challenges in a shift from BPM to APM.

Hear discussion on:

  • The emphasis of real-time response through dynamic process modeling
  • How to break down silos and move to a collaborative approach
  • Embedding continuous improvement into process management to enhance organizational performance