Day 1 – 18 June

10:00 am - 10:30 am EST PANEL: Building trust: Ethical automation to fortify customer and stakeholder relationships

Vineet Mehra - Product Head, Global Process Owner, AP Moller Maersk
Benjamin Coblentz - Senior Manager, Data and Technology, American Family Insurance

Discover the critical importance of ethical automation in today's business landscape. Learn how ethical automation can serve as a cornerstone for building a company brand and its reputation. Consider the role humans will play and how to ensure they remain an integral part of processes even when deploying intelligent automation, leveraging artificial intelligence, and using RPA.

 

Join us to learn about:

·      Ethical dilemmas that inevitably come with automation – and how to face them

·      Best practices for integrating ethics into automation

·      Practical strategies for prioritizing transparency and accountability in automation

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Vineet Mehra

Product Head, Global Process Owner
AP Moller Maersk

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Benjamin Coblentz

Senior Manager, Data and Technology
American Family Insurance

10:30 am - 11:00 am EST Transforming work across SS&C with intelligent automation

Lou Bachenheimer - PhD and CTO of Americas, SS&C Blue Prism

Discover how SS&C is reinventing its operations and scaling automation at an unprecedented pace. In 2023, SS&C achieved a remarkable $100 million in savings by deploying more than 1,500 digital workers across 11 divisions. This session will provide an inside look at SS&C's automation journey, including its ambitious targets for 2024: driving automation capability maturity across all business units, redesigning processes to leverage its digital workforce, and embracing the full portfolio of intelligent automation capabilities such as BPM, document automation, process intelligence, human-in-the-loop, and AI. Attendees will gain valuable insights into SS&C's strategies for achieving operational excellence, driving cost savings, and positioning itself as a leader in the automation revolution.

  • Learn how to achieve significant cost savings and operational efficiencies by scaling intelligent automation across the organization, as demonstrated by SS&C's remarkable $100 million in savings through deploying 1,500 digital workers.
  • Gain insights into SS&C's ambitious 2024 targets and strategies for driving automation capability maturity across all business units, redesigning processes to leverage digital workers and embracing a comprehensive intelligent automation portfolio.
  • Understand best practices for achieving operational excellence, driving cost savings and positioning your organization as a leader in the automation revolution, by learning from SS&C's trailblazing automation journey.
  • Address the challenges of scaling automation across a large organization, redesigning processes for digital workers, and effectively leveraging technologies like BPM, document automation, process intelligence, human-in-the-loop and AI.
  • Learn how to future-proof your automation initiatives by embracing a holistic approach to intelligent automation, as exemplified by SS&C's comprehensive adoption of cutting-edge capabilities.


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Lou Bachenheimer

PhD and CTO of Americas
SS&C Blue Prism

11:00 am - 11:30 am EST Intelligent automation with AI: Maximizing benefits while managing risks

Juan Jiménez-Huyke - Lead Product Strategy Engineer, Appian

AI offers promises of increased productivity, better efficiency, and enhanced customer satisfaction. Organizations worldwide are racing to integrate AI into their operations, eager to tap into its potential value. However, this new frontier is fraught with risks. The unregulated and not fully understood nature of Generative AI presents significant challenges, especially for organizations operating in highly regulated environments.

Join us for an insightful webinar where we will explore how Intelligent Automation is the key to harnessing AI's potential while managing its risks. We will begin by identifying the basic vulnerabilities of AI and their implications for regulated industries. And, we'll discuss how to effectively incorporate Intelligent Automation into your digital strategy.

Key highlights:

  • Learn about the fundamental vulnerabilities of AI, particularly Generative AI.
  • The implications of these vulnerabilities for regulated industries and the risks associated.
  • Understand how an Intelligent Automation strategy helps mitigate these risks.
  • Learn how automation platforms streamline processes, enhance compliance, and drive innovation.


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Juan Jiménez-Huyke

Lead Product Strategy Engineer
Appian

11:30 am - 12:00 pm EST FIRESIDE CHAT – Impact and implications of artificial intelligence on intelligent automation

Doug Shannon - Global Intelligent Automation and GenAI Leader, Thought Leader and Influencer

Hear from Doug Shannon, intelligent automation thought leader, about how AI is overshadowing IA at the moment, what this means for automated processes, and how to cut through the hype. Shannon speaks his mind in his quest to grow more efficient and productive by enabling advanced technology to be put to good use. And he also leverages his influence to educate people on how to make the most of technology while also considering the human factor.

Join us to learn about:

·      How both AI and generative AI are impacting automation

·      The mistakes businesses are making when deploying advanced technology

·      Ways leaders can ensure people remain at the core of their processes

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Doug Shannon

Global Intelligent Automation and GenAI Leader
Thought Leader and Influencer