Creating more adaptable and intelligent systems to adapt to complex environments
June 10 - 11, 2025
| Free PEX Network Webinar Series
Benjamin Coblentz
Senior Manager, Data and Technology American Family InsuranceBen Coblentz has been a thought leader and innovator in automation and RPA since establishing the Sales Automation Team at American Family Insurance in 2018. Created from scratch, the SAT transformed an internally sourced group of business analysts into coders and automation experts over time. By leveraging a combination of vendor automation tools and open source technologies, the team has contributed more than $20M in value to date. More recently, Ben has also lead early experiments with generative AI at American Family.
Day 1 – 18 June
10:00 AM PANEL: Building trust: Ethical automation to fortify customer and stakeholder relationships
Discover the critical importance of ethical automation in today's business landscape. Learn how ethical automation can serve as a cornerstone for building a company brand and its reputation. Consider the role humans will play and how to ensure they remain an integral part of processes even when deploying intelligent automation, leveraging artificial intelligence, and using RPA.
Join us to learn about:
· Ethical dilemmas that inevitably come with automation – and how to face them
· Best practices for integrating ethics into automation
· Practical strategies for prioritizing transparency and accountability in automation
In Partnership With :
©2024 IQPC. All rights reserved.
