Nao Anthony

Senior Manager - Operational Excellence Commonwealth Bank

Nao Anthony is a pragmatic thought-leader who operates as a strategic advisor to business leaders on process transformation. His career spans for two decades in industries such as manufacturing, supply chain, banking and financial services. Nao offers a unique value proposition, which involves defining a tailored strategy for process transformation. Ranked among global top 50 thought-leaders in 2023 by PEX network, his ability to combine organisational strategy and value offering with the tools and techniques of methodologies such as Lean, Six Sigma, Scaled Agile, Customer Centred Design and Project Management has been a key success factor in his career. Based in Sydney Australia, at present, Nao works at Commonwealth Bank of Australia (CBA) as a Senior Manager Operational Excellence. During his tenure in CBA, he is most proud of the opportunity he receives to enhance customer experience while embedding process thinking among stakeholders. Nao’s passion is to create process centric thought-leaders in organisations to influence sustainable process transformation. Nao is a Certified Lean Six Sigma Master Black Belt from University of New South Wales (Australia) and holds a MBA from Edith Cowan University (Australia).