Democratizing the Development Landscape to Enable Faster Digitization of Business Processes

April 15 - 16, 2025 | Free PEX Network Webinar Series

Sam Merrill

Manager Product Strategy Appian

Sam joined Appian in 2018 and is a manager of Product Strategy. As a Product Strategy Manager, he helps define the vision of the Appian platform and extend it in new and innovative ways. Sam has been in the software industry for the past 12 years. Before joining Appian, Sam was a full stack developer for a custom website company and a sales engineer at a large financial institution.

DAY ONE - 16 April

10:30 AM Getting started with case management modernization

Case management is a core operational element for most organizations. From service requests to employee onboarding to regulatory compliance—casework is everywhere. But highly manual, disjointed, and ad hoc methods aren’t fast or effective enough to get the job done. The path to updating these processes is full of challenges: limited IT resources, slow delivery, inflexible off-the-shelf solutions—the list goes on. But modern case management tools and techniques can help. Join us for a discussion on how a modular approach for building case management apps reduces the strain on developer resources and empowers your business to quickly adapt to the dynamic nature of casework.

Key highlights:

  • What case management is and common types of casework.
  • Why slow systems and processes can damage your business.
  • What fast, flexible case management processes look like.
  • How modern case management technology can help.