Implementing IA has a variety of benefits for organisations, with the main being cost and time reduction where manual and repetitive tasks can be automated and employees can focus on process improvements and meaningful decision-making. Hear from Danske Bank on how they are implementing automation in the whole bank, using citizen developer model and tools such as low code/no code. Gyte Gedvilaite-Hansen will share some insights on:

• How to ensure employees working with automation have the necessary tools, infrastructure and training
• How to bring different teams together to work at a consistent standard and use information and knowledge to expand the completeness and accuracy of data and operations
• Potential challenges when establishing citizen development and how to mitigate them