LEAD THE CHARGE FOR CHANGE
Prepare for Innovation, Establish Best
Practices and Write Your Transformation Story
September 30 - October 1 2024 | Fort Lauderdale, Florida
Exchange Day Two - October 1st
8:00 am - 8:30 am
EVENT REGISTRATION AND BREAKFAST
8:30 am - 8:40 am
EXCHANGE WELCOME AND CHAIRPERSON’S OPENING REMARKS
8:40 am - 9:20 am
PANEL DISCUSSION: MANAGING STAKEHOLDER RESISTANCE AND REDUCING TRANSFORMATION FATIGUE
Yuri Aguiar -
Chief Enterprise Data Officer,
WPP
Transformation can only happen if everyone is on board with the change, and a culture of continuous improvement and learning is instilled across the business. This can be a complex challenge as people respond to change differently, so it is pivotal to know the different approaches to ensure transformations have the desired outcomes. This will be discussed through the following topics:
- What are some effective change management strategies for getting employees on board with organizational transformations to foster the change mindset culture?
- How can we identify and address the individual vested interests of stakeholders and employees during a transformation in order to ensure these are embedded within the plan, and clearly communicated?
- What are the best practices for reducing transformation fatigue and sustaining momentum throughout the transformation journey?
9:20 am - 10:00 am
PANEL DISCUSSION: SUCCESSFULLY MANAGING BUSINESS TRANSFORMATIONS WHEN GOING THROUGH PERIODS OF MERGERS AND ACQUISITIONS
Roeland Vertriest -
Chief Transformation Officer,
DuPont
Jennifer Bryk - Vice President of Enterprise Business Transformation, Centene
David Atkinson - Chief HR and Transformation Executive, .
Keith Chisholm - Vice President Business Transformation, Rentokil Terminix
Mergers and acquisitions are commonplace for large enterprises and require balancing many aspects of transformation. Managing the operating systems and cultures of two or more organizations which previously operated independently presents a challenge which needs to be approached with proper planning. Our panellists have first hand experience of the trials and tribulations of this and will discuss these through the following discussion points:
- What contributes to a comprehensive plan to address cultural integration and process alignment, to ensure cohesive post-M&A organization?
- What are some examples of successful approaches to drive effective communication and change management during periods of M&A?
- How can technology be used to enable transformation and synergy realization as well as supporting both cultural integration and process alignment goals?
10:00 am - 10:30 am
KEYNOTE PRESENTATION: POTENTIAL POWER OF GENERATIVE AI FOR NEXT-LEVEL BUSINESS ENGAGEMENT
- What are the potential applications of generative AI in its current state?
- How can businesses use generative AI to stay informed about the future of business transformation and stay ahead of the curve?
- In what specific use cases can generative AI drive business engagement beyond automation, and how is this technology evolving to enhance these uses?
- What ethical discussions should we be having around the use and transparency of Generative AI, particularly regarding our customers’ data and how can we proactively address this?
10:35 am - 11:05 am
ONE-TO-ONE BUSINESS MEETINGS
10:35 am - 11:05 am
PEER-TO-PEER NETWORKING
10:35 am - 11:05 am
THINK TANK: RPA VS AI – HOW DOES BALANCING BOTH SUPPORT RAPID AUTOMATION NEEDS?
11:10 am - 11:40 am
ONE-TO-ONE BUSINESS MEETINGS
11:10 am - 11:40 am
PEER-TO-PEER NETWORKING
Interactive RoundTable Discussion Groups
11:45 am - 12:45 pm
IS BUILDING TRUST THE BASE FOR ADOPTION OF ‘CHANGE MINDSETS’?
11:45 am - 12:45 pm
THE FUTURE OF AI AND GENERATIVE AI, WHAT ARE THE POSSIBILITIES IN THE NEAR AND FAR FUTURE AND WHAT ARE THE IMPLICATIONS?
11:45 am - 12:45 pm
TACKLING RESOURCE ALLOCATION BY BALANCING EMPLOYEE TIME EFFECTIVELY
12:50 pm - 1:20 pm
ONE-TO-ONE BUSINESS MEETINGS
12:50 pm - 1:20 pm
PEER-TO-PEER NETWORKING
12:50 pm - 1:20 pm
THINK TANK: ENGAGING WITH LOW-CODE/ NO-CODE APPLICATIONS TO FACILITATE BUSINESS TRANSFORMATIONS
1:30 pm - 2:30 pm
NETWORKING LUNCH
2:30 pm - 3:00 pm
ONE-TO-ONE BUSINESS MEETINGS
2:30 pm - 3:00 pm
PEER-TO-PEER NETWORKING
3:05 pm - 3:35 pm
ONE-TO-ONE BUSINESS MEETINGS
3:05 pm - 3:35 pm
PEER-TO-PEER NETWORKING
3:05 pm - 3:35 pm
THINK TANK: OUTSOURCING VS INSOURCING WHEN FUNDS ARE HARD TO COME BY
3:40 pm - 4:10 pm
PANEL DISCUSSION: BRIDGING THE GAP: ENABLING CROSS-SILO COLLABORATION FOR SUCCESSFUL TRANSFORMATION
David Delfino -
Vice President of Transformation,
Caremax
Parin Kothari - Assistant Vice President of Digital Transformation, Manulife
Jennifer Sorensen - Vice President, Enterprise Solutions Director, US Bank
In today's complex business landscape, silos can be a double-edged sword - while they may generate efficiencies within their respective domains, they can also hinder cross-functional collaboration and impede successful transformation initiatives. As such, it is essential to explore ways to bridge the gap and enable effective collaboration across silos to drive organizational efficiency. Join our panellists as they share their insights and advice, delving into the following discussion points:
- How can silo culture be overcome to promote cross-functional collaboration and drive efficiencies in transformation projects?
- What are some real-world examples of successful cross-silo collaboration and how can these be adapted to our organization's needs?
- What are some best practices for managing outsourced relationships within the context of cross-silo collaboration and transformation initiatives?
4:10 pm - 4:40 pm
KEYNOTE PRESENTATION: UNLOCKING WORKFORCE POTENTIAL: RETAINING TOP TALENT AND BUILDING A DIVERSE WORKFORCE FOR BUSINESS SUCCESS
Attracting and retaining top talent while building a diverse workforce is a critical challenge for businesses. A diverse and inclusive work environment not only attracts the best and brightest, but also leads to better business outcomes. Our keynote speaker has extensive experience in unlocking the potential of the workforce and will share insights on the following discussion points:
- How can businesses retain top talent and build a diverse workforce in today's rapidly changing business landscape?
- What are the benefits of having a diverse workforce and how can businesses foster an inclusive work environment to attract and retain top talent?
- How can businesses unlock the potential of their workforce through upskilling, reskilling and continuous learning programs?
- What strategies can businesses implement to address the talent challenge and build a pipeline of future leaders?
