All Access: OPEX Financial Services
July 09, 2024
| Free PEX Network Webinar Series
Stephen Donne
Head of Transformation Delivery The Nottingham
Stephen has over 20 years’ experience in the Finance & Banking Industry in the UK. In that time Stephen has held senior positions within multiple organisations, but all have focused on transforming their business by achieving the very best customer outcomes. This means the focus for transformations has been on the end to end Customer and Colleague journeys, using people, process and technology change. This experience has seen Stephen successfully deliver digitalisation programmes that have achieved multi million-dollar benefits and billion dollar growth, with ROI on investment more than doubling. In recent years Stephen has been at PEX with his teams, who have picked up 3 awards for their successful transformations.
Agenda – 9 July 2024
10:30 AM Panel discussion: Navigating the landscape of OPEX in financial services
As operational excellence becomes increasingly vital in financial services, this panel sets the stage for the event by delving into the evolving landscape, highlighting key challenges and emphasizing the importance of data-driven insights for achieving operational agility. Join us as our panel of industry experts share perspectives on collaboration strategies essential for staying ahead in a competitive market.
Key takeaways:
· Understand the evolution of operational excellence in finance
· Discuss the key challenges and opportunities in financial operations in 2024
· Determine the critical data insights which are needed to ensure optimal operational agility
· Find out the best strategies for collaboration and knowledge-sharing across the industry
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