Greencross is Australia’s largest pet-care company, which, due to COVID-19 restrictions, experienced a strain from supply chain demand forcing the company to re-vamp their processes in order to combat the demand. As well as other business functions, Greencross have re-energised their processes, making them more efficient, agile and nimble, adapting to the strict restrictions and changes to the market COVID-19 has influenced. Rob Speedie will discuss and emphasise the importance for organisation to now take the best parts of their new operational environment and transfer these efficiencies to processes into a post-COVID-19 landscape.

·        Undertaking strong planning practices, which force the business to face in on making dynamic and fast decisions.

·        Maintaining the pace and adaptability COVID-19 influenced and implementing change management initiatives that empower your workforce to do so.

·       Ensuring your people, processes and technology reflect the operational environment you have pivoted towards, creating a landscape that can facilitate and support digital growth