Malcolm Ross

SVP of Product Strategy Appian

Day One

10:00 AM AI-powered operations and agentic automation

Process is at the heart of your business, with the power to make or break customer perceptions and organizational success. And companies today have access to some of the best process technology of the digital age, with tools ranging from AI agents and RPA bots to BPM and BPA. So why do so many still struggle to get it right? Join us to learn what successful companies already know: to achieve better processes, look beyond isolated automations toward a greater vision of end-to-end process orchestration. Learn how to incorporate AI agents, RPA bots, enterprise data and human workers for complete process control. Discover why a unified platform for process orchestration, automation and intelligence is the catalyst for innovation and continuous process improvement.

What you'll learn about:

  • How to unify isolated automation technologies for better process outcomes
  • Trends in the process automation market and where most businesses stand today
  • Key components of unified process orchestration, automation and intelligence platforms