All Access: OPEX Operational Excellence 2024

November 12 - 13, 2024 | Free PEX Network Webinar Series

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Sponsorship Opportunities

Narendran Thillaisthanam

CTO WNS Vuram

Narendran Thillaisthanam (Naren) is the CTO of WNS-Vuram, a global hyper automation services company. Naren is responsible for the Hyperautomation and the overall technology strategy at WNS-Vuram. He brings close to 25+ years of industry experience specializing in Big Data, BPM, Low Code, RPA, and now Gen.AI. He is a pioneer and a thought leader in Hyperautomation and Emerging Technologies with a number of articles and blogs under his name. At WNS-Vuram, Naren and his team of technologists are responsible for ideating new concepts and frameworks that are instrumental in taking Hyperautomation, in particular and process automation to the next level.

Day One

11:00 AM How to set up a hyperautomation CoE

Learn how to establish a hyperautomation Center of Excellence (CoE) to drive operational efficiency and innovation across the enterprise. Participants will learn how to structure, implement and scale a hyperautomation CoE to align with business goals and foster a culture of continuous improvement through intelligent automation.

Key highlights:

Understanding hyperautomation: Its role in digital transformation.
CoE framework: Steps to build a structured hyperautomation CoE.
Governance: Ensuring compliance and standardization.
Technology stack: Selecting tools for scalable automation.
Roles and responsibilities: Key roles for running the CoE.
Scalability: Expanding automation across the enterprise.
Change management: Fostering a culture of automation.
Measuring success: KPIs to assess CoE impact.

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