Reimagining Your Business Blueprint for
Resilient and Agile Operations
May 13 - 16, 2025
| Amara Hotel, Singapore
Main Conference Day 1 (14th May)
Main Conference Day 1 (14th May)
Operational Success for Business Continuity
8:15 am - 9:00 am
Registration Opens
9:00 am - 9:05 am
Welcome Address by OPEX Week Asia 2025
9:05 am - 9:10 am
Opening Remarks by Conference Chairperson
Ajay Kumar Dhir -
Chief Information & Digital Officer,
Vardhman Yarns & Threads Ltd., India
9:10 am - 9:50 am
Opening Keynote Discussion - A COO’s Roadmap: Going Beyond Innovation and Cost Effectiveness to Achieve Operational Excellence
Sue Ling Phang -
Chief Operations Officer,
Genesis Life Care Centre Sdn. Bhd.
Mukesh Singh - Chief Operating Officer, MOL Group
Gain invaluable insights from our COOs on how to elevate your operations, streamline processes, and drive significant cost savings while maintaining a strong customer focus.
- Discover best practices and industry benchmarks to optimise processes and reduce costs
- Understand the importance of continuous improvement and data-driven decision-making in achieving operational excellence
- Explore the nuances of operational excellence, its key attributes, and the role of innovation and customer-centricity
9:50 am - 10:20 am
Industry Thought Leadership
10:20 am - 10:50 am
Future Proofing Operations to Ensure Business Continuity
Prepare your organization for the future by learning proven strategies to build resilience, adapt to change, and ensure business continuity in a volatile market.
- Explore strategies to make operations resilient and adaptable to future challenges
- Identify key areas for investment and innovation to drive long-term business success
- Learn from real-world examples of organisations that have successfully future-proofed their operations
10:50 am - 11:10 am
Speed Networking Session
- Join us in this Speed Networking Session where you will be able to meet other participants at the event! During this session, you will have the opportunity to engage with several leaders in a short amount of time and exchange business cards to take the conversation beyond the event.
11:10 am - 12:10 pm
Morning Break & Refreshments
Streamlining Processes with Innovative Strategies
11:40 am - 12:10 pm
Design Thinking for Operational Innovation to Streamline Processes
James Wong -
Senior Vice President,
Menzies Aviation
Learn from the SVP of Menzies Aviation to harness the power of design thinking to transform your operations, streamline processes, and deliver exceptional customer experiences.
- Leverage user insights to identify opportunities for improvement
- Utilise design thinking techniques to generate innovative solutions
- Accelerate the development and validation of new ideas
12:10 pm - 12:50 pm
Panel Discussion: The Key to Operational Excellence – Harnessing People, Process, Technology to Ensure a Firm Business Foundation
Vykintas Mineikis -
Senior Director,
ZALORA
Chor Weng Choo - Deputy Director, Health Promotion Board
Discover how to unlock the full potential of your organization by optimizing people, processes, and technology to achieve operational excellence.
- Delve into the critical elements of operational excellence: people, process, and technology
- Explore how to optimise these elements to achieve peak performance and drive business success
- Highlight real-world examples and best practices to inspire and empower attendees
12:30 pm - 1:30 pm
Networking Lunch Break
Customize your learning journey at our IDG sessions. Choose from a variety of industry-specific topics and engage in focused discussions with various industry leaders. Engage in dynamic discussions, share best practices, and discover innovative solutions to real-world challenges. Walk away with fresh perspectives and practical strategies to drive your business forward.
Interactive Discussion Group (IDG) – 2 rounds of 50-minutes
2:00 pm - 3:40 pm
Roundtable A: How Do You Balance Cost Efficiency for Flexible Operations?
Venkat Kumar Siddineni -
HEAD - KONE BUSINESS SERVICES (APM & ENA),
KONE ELEVATOR INDIA PVT LTD.
Venkat Kumar Siddineni
HEAD - KONE BUSINESS SERVICES (APM & ENA)KONE ELEVATOR INDIA PVT LTD.
2:00 pm - 3:40 pm
Roundtable B : How Can We Implement Data-driven Decision-making to Real-time Adjustments?
2:00 pm - 3:40 pm
Roundtable C: How to Motivate your Workforce to Ensure Resilient and Sustainable Growth?
Thriving In Transformation
3:40 pm - 4:10 pm
Afternoon Break & Refreshments
4:10 pm - 4:40 pm
Fireside Chat: Streamlining End-to-End Processes for Business Transformation and Productivity
Melvin Catu -
Chief Technology Officer,
SN Aboitiz Power Group
Ajay Kumar Dhir - Chief Information & Digital Officer, Vardhman Yarns & Threads Ltd., India
Dive in for hands-on insights from industry experts on how to leverage various principles to streamline processes, reduce costs, and drive business growth.
- Explore the synergistic benefits of Lean and Six Sigma methodologies for process improvement
- Learn how to identify and eliminate waste, reduce defects, and increase efficiency
- Discover practical tools and techniques for achieving sustainable result
4:40 pm - 5:10 pm
Being Flexible and Adaptable: Delivering Value Faster and More Efficiently
Chor Weng Choo -
Deputy Director,
Health Promotion Board
Join the Deputy Director of the Health Promotion Board, as he shares insights on how to adopt agile principles to accelerate project delivery, improve collaboration, and drive innovation.
- Learn how to adopt agile principles and practices to accelerate project delivery
- Discover techniques for effective collaboration, iterative development, and continuous improvement
- Understand the benefits of agile methodologies in terms of increased flexibility, customer satisfaction, and reduced risk
5:10 pm - 5:20 pm
Chairperson’s Closing Remarks and End of Conference
Ajay Kumar Dhir -
Chief Information & Digital Officer,
Vardhman Yarns & Threads Ltd., India
Join the Deputy Director of the Health Promotion Board, as he shares insights on how to adopt agile principles to accelerate project delivery, improve collaboration, and drive innovation.
- Learn how to adopt agile principles and practices to accelerate project delivery
- Discover techniques for effective collaboration, iterative development, and continuous improvement
- Understand the benefits of agile methodologies in terms of increased flexibility, customer satisfaction, and reduced risk
