OPEX Week Asia 2025: Business Transformation Asia Summit brings together senior leaders from the region’s Operations, T ...
Research shows that 70% of transformation projects fall short of their goals. In fact, McKinsey reports that only 16% of employees believe their company’s digital reforms improve productivity and are sustainable long-term, demonstrating how important it is to have a clearly defined change management strategy in place.
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According to industry reports, 80% of enterprises in Asia are actively exploring operational excellence, autonomous and advanced technologies by 2027. This is largely driven by economic volatility, the ever-present workforce shortages and rapid advancement in technology – the convergence of which creates the perfect storm for the rise of business transformation Asia. The strive towards operational excellence has never been greater, with the promise of peak efficiency, data-driven actions and improved outcomes taking priority in all transformation strategies moving forward. OPEX Week: Business Transformation Asia Summit brings together senior leaders from the region’s Operations, Technology, Data and Digital functions to unlock operational excellence in business and navigate the path towards becoming a transformed enterprise.
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The triad of process, people and technology has always been central to operational excellence (OPEX). However, in the modern era of rapidly advancing technology, siesmic changes in business requirements and unprecedented customer/workforce expectations, this triangular framework has never been more crucial to OPEX success for organizations. Download the infographics for full insights!
Generative artificial intelligence’s (AI) potential for enhancing operational excellence (OPEX) is vast. Since the explosive emergence of the technology in 2022, businesses have been exploring how generative AI can streamline operations, improve efficiency and reduce costs. While the full extent to which generative AI will revolutionize operational performance remains uncertain, one thing is clear; the need for modern businesses to prioritize the impact of this advancing technology (both positive and negative) is high.
A recent Microsoft and IDC study of more than 4,000 global business leaders and AI decision-makers revealed a tipping point as AI gains momentum across industries. It found that for every $1 a company invests in generative AI, the return on investment (ROI) is $3.7x, with the top leaders using generative AI realizing an ROI of $10.3. Almost half of respondents (43 percent) cited productivity use cases as providing the greatest ROI, with most organizations planning to expand beyond pre-built AI solutions to advanced AI workloads that are customized or custom-built within the next two years. Download this report for full insights.
Process excellence is in a state of flux as evolving business goals, requirements and technologies impart era-defining shifts on operational excellence (OPEX) and business transformation.
This 2025 Industry Report is a detailed assessment of the current OPEX and business transformation landscape. Drawing upon and examining the results of a recent survey of almost 200 professionals, it paints a comprehensive picture of today’s process excellence environment, enriched by reaction and insight from more than a dozen industry business and thought leaders from across the globe. Featured brands include Mars, Formula E, Millennial Specialty Insurance, Biola University Crowell School of Business and City, University of London.
Key findings include:
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