Process excellence is in a state of flux as evolving business goals, requirements and technologies impart era-defining shifts on operational excellence (OPEX) and business transformation.
This 2025 Industry Report is a detailed assessment of the current OPEX and business transformation landscape. Drawing upon and examining the results of a recent survey of almost 200 professionals, it paints a comprehensive picture of today’s process excellence environment, enriched by reaction and insight from more than a dozen industry business and thought leaders from across the globe. Featured brands include Mars, Formula E, Millennial Specialty Insurance, Biola University Crowell School of Business and City, University of London.
Key findings include:
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