A medical doctor trained at the International Medical University (IMU) with a postgraduate diploma in Family Medicine, Dr Phang brings a wealth of experience and innovation to the healthcare industry. In 2019, she co-founded Genesis Life Care Centre, which has since grown into a leading provider with a total capacity of 400 beds across four centers. Recognizing the critical need for skilled personnel in care facilities, Dr Phang spearheaded the establishment of Genesis Training Academy, ensuring a sustainable talent pipeline to meet operational demands. As Genesis's COO, she has championed operational efficiency, implementing a proprietary care center management system and introducing key roles like a dedicated trainer and a Quality Control Manager. These initiatives have been instrumental in maintaining the highest standards of care and service quality across all Genesis facilities. A visionary leader in healthcare operations, Dr Phang continues to drive excellence in patient care and operational innovation.
Gain invaluable insights from our COOs on how to elevate your operations, streamline processes, and drive significant cost savings while maintaining a strong customer focus.
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