Dr. S Venkat Kumar is the Head of KONE Business Services (KBS) India. Venkat is responsible for unified KBS Service Management as well as reliable service delivery for all business services (in-house and outsourced) covering KONE units across Asia Pacific, Middle East & Americas. Venkat joined KONE in 2016 and has 34 years of industry experience covering 25 years in Shared Services and BPO industry. Venkat’s key competencies include strategizing business growth and establishing new service verticals, delivery centres and building cost effective centres of excellence. Dr.Venkat having acquired Ph.D in Management Studies from Sri Venkateswara University, Tirupathi, is also a university topper in MBA from the same institution. A very active player in the Industry Dr. Venkat was Vice Chairman for NASSCOM captive forum (TN & KRL circle) and President of Chennai District Chess Association. With keen interest in people practices, knowledge development and public relations, he has spoken at several key seminars and conferences conducted by professional bodies such as NASSCOM, CII and FICCI. He actively participates in academia as guest lecturer and external examiner for various management colleges. Dr. Venkat is greatly involved in social service and religious activities and follows his key mantra: “work with simple living and high thinking.” Married to Aruna, a physiotherapist, he is blessed with two sons Sai Kiran and Sai Pavan pursuing career interests in Engineering.