While the 2025 agenda is in works, we would like you to check out the Event Guide for 2024 so you get an idea of event format, speakers and topics. Don't miss out in 2025! Join industry leaders, innovators, and experts in a dy ...
Download the Sponsorship Prospectus for OPEX Week: Business Transformation Summit ANZ to see how you can get involved, meet and interact with top business transformation leaders in 2025!
Learn about these Top 15 process attributes that will help you undertake proper and accurate process analysis to identify inefficiencies. To learn more about PRIME BPM, click here
Being agile will help you respond swiftly to global political and economical changes, where being productive will make you profitable and efficient while addressing these changes.
Learn how to be productive and agile to beat the competition and drive the customer and employee satisfaction in this eBook from PRIME BPM. To learn more about PRIME BPM, click here
What strategies can organisations use to alter and transform processes to better support the end goal of delivering an excellent customer experience?
To answer this question, the PEX Network recently caught up with five key influencers in process innovation to find out the strategies they are each using to embed customer centricity in operational excellence.
In this eBook, Woolworths, Bupa, ANZ, Virgin Australia and Optus share insight into their businesses approach to putting the customer at the heart of process design and advice for other organisations who are looking to drive customer centricity through process innovation.
Did you know that 91% of operations leaders need to make a significant effort to get insights from their data and are struggling to make critical decisions?
ActiveOps surveyed 850+ operations leaders in financial services from around the globe, to discover the obstacles they face with data and understand where they are on their journey with AI.
Get your copy of the new research titled, Ready or not AI is here, to see the latest trends and how your operations team compares.
What's inside
Business transformation in Australia and New Zealand (ANZ) covers a vast array of initiatives, often resulting in remarkable success stories. Yet, this journey is laden with challenges that are essential to the transformation process. Navigating these obstacles, learning from failures, and recovering from setbacks are vital for achieving lasting success.
For ANZ transformation leaders, understanding how peers, both locally and globally, handle these challenges is invaluable. Are they facing similar issues? More importantly, how are they leveraging their strategies to overcome these hurdles and drive meaningful change within their organizations? In today’s rapidly evolving landscape, characterized by digital transformation complexities, resistance to change, and data security concerns, effective leadership relies on collaboration and shared insights.
Our latest data report offers ANZ transformation leaders a unique opportunity to benchmark against global peers. This report, drawn from our Business Transformation portfolio, serves as a catalyst for discussions and relationship-building at our Business Transformation conferences.
Download this report to gain:
Leverage these insights to enhance your strategies, benchmark against global leaders, and stay ahead in the transformation journey. Don't miss out on this opportunity to learn from your peers and refine your initiatives.
In this exclusive interview, we delve into the innovative operations of Aussie Industries, Australia's leading independently owned skip bin and recycling company.
The Co-Chief Operating Officer provides a comprehensive overview of the company’s role in delivering top-notch environmental and waste management solutions.
Highlighting the integration of GEN AI and data sources like Google Maps, the discussion explores how these technologies contribute to operational excellence by optimising route planning, resource allocation, and sustainability efforts.
Additionally, the interview reveals how AI technologies and LLM-generated insights drive efficiency, cost reduction, and continuous improvement in waste stream management, ultimately enhancing both service quality and environmental impact.
Dive into Erin Cullen's expert strategies for driving operational excellence, enhancing efficiency, and scaling operations at Hawke's Brewing Co. Learn how comprehensive process mapping and innovative practices can transform your business. Download Now to Unlock Exclusive Insights and Best Practices!
Download the highest rate presentations from OPEX Week Australia 2022 - Featuring insights from Graham Christie and Sarah Coughlin .
Gain valuable insights on:
Crucial
to any operational transformation is a balance between processes that
bring efficiency and the people that enable them. So then, the question on
every CEO’s lips in today’s digital age – what is more important - people,
or process?
Should we be more focused on the ‘right’
talent acquisition and development, or on putting new processes in place to
speed up our operations and then developing those? What truly has an impact on
whether your organisation is successful and accomplishes breakthrough
innovation success?
Ahead of OPEX Week Australia 2019 we
explore these questions in detail, with the aim of unearthing whether people,
or process should be your priority.
A PEX Network Exclusive Interview with Penny Cortez, Director, Cultural Transformation and Change Management, Chevron Upstream
Penny Cortez, Director, Cultural Transformation and Change Management at Chevron Upstream and key speaker at OPEX Week Australia, led the cultural transformation effort for one of Chevron’s largest business units in Africa. In this interview she speaks to Andrea Charles, Senior Editor for the PEX Network about transforming global businesses through cultural change and the impact this is having on operational efficiency. Cortez also shares her top tip for effectively leveraging the power of culture to achieve more sustainable transformations and five opportunities for improvement to better align people and process.
With hybrid work models becoming a permanent fixture in business today, organizations require a complete shift in focus around process optimization and employee engagement.
The PEX Report 2022 showcases the results of our annual global-state-of-the-industry survey, which informs us on current process challenges, priorities and investments over the next 12 months.
Featuring exclusive analysis and commentary from process experts at the LEGO Group, JP Morgan Chase & Co. and DHL, the report provides a benchmark for organizations currently undergoing their own operational excellence (OPEX) journey.
Open Orbit is Expertise Automation technology for business process improvement in enterprises. It is like a “GPS” for process efficiency, guiding users from problem to remedy. Welcome to our white paper series containing actionable insights for running better business processes
Strategy execution very often fails because of alignment problems. If the
strategic vision is not translated into an operating model and a way of
working, executive managers have a hard time defining concrete targets for
their managers and KPIs to measure their success.
Download this exclusive report to explore;
The concept of operational excellence, and
an understanding of its transformative powers, is not new to Australian
businesses though. For decades, operational excellence has been recognised as a
key way to lower costs, increase efficiency and improve customer satisfaction.
But in 2019, the rapid pace of change,
evolving customer expectations and the emergence of new technologies is driving
extraordinary shifts in the scope, value and capability of operational excellence
programs across Australia.
Ahead of OPEX Week Australia 2019, we take a look at how emerging
operational excellence initiatives are helping overcome mounting challenges and
bridge the gap between customer expectations and business capabilities. We
explore these initiatives through OPEX transformations from four different
sectors; Transport, Utilities, BFSI and Media.
Ahead of OPEX Week Australia we take a look at some of the best content
pieces from our sister events around the globe.
Sharing insights from Europe, the UK, Canada and the USA, this content
wrap report aims to give you insights into the operational excellence best
practice strategies from around the globe.
Download to read insights from:
We recently spoke with Natalie Gillam, GM of Business Transformation and Technology, Nextt Group, to understand more about leading and executing a business and digital transformation strategy.
Get your copy of the interview to explore:
In this interview from OPEX Week Australia 2017, Michelle Lue-Reid, Former General Manager, Run Enterprise Services at the Commonwealth Bank explores how organisations can shift from an efficiency and cost reduction mindset to align process with business strategy.
Ahead of OPEX Week Australia 2019 we chat
with Prakhar Mehrotra, Senior Director of Machine Learning at Walmart, USA.
Prakhar, who was previously Head of Data Science at Uber as well as Senior Data
Scientist at Twitter, explores how Walmart is harnessing AI and data analytics
to drive profits and customer experience.
In this interview, Ana Marinkovic, Former Head of Transformation at ANZ and current Chief Operating Officer of Opteon shares the steps she had taken to implement this revolutionary agile model and the benefits that it needs to bring to the business.
In this video interview Michelle Lue-Reid, Former General Manager, Run Enterprise Services at the Commonwealth Bank explores how organisations can shift from an efficiency and cost reduction mindset to align process with business strategy.