Enterprise Transformation:
Re-Imagining Process, People, Strategy & Operations with a Digital Core
Australia’s #1 Event for Transformation & Operational Leaders 21 Years Running!
13th - 15th October 2025
| Sydney, Australia
Caroline Ferris
Head of Core Banking Transformation Bank of Sydney
Caroline Ferris is the Head of Core Banking Transformation at Bank of Sydney. With over 20 years of experience at CBA Group, she brings deep expertise in Australian retail banking, transformation, customer experience, and product development. Known for leading complex change and building high-performing teams, Caroline excels in driving business outcomes and stakeholder collaboration. She also serves as a Non-Executive Director in the NFP sector, contributing her leadership skills to support and mentor talent.
Conference Day Two: 16 October 2024
2:00 PM Decoding Transformation: Lessons from Industry Failures and Successes"
- What do industry statistics, like the 70% transformation failure rate reported by McKinsey, reveal about the challenges of business transformation?
- What are the key factors that contribute to the failure of transformation initiatives across various industries?
- What are the essential pillars that support successful transformations in organizations?
- What lessons from transformation efforts in the financial services sector can be applied to other industries facing similar challenge?
Check out the incredible speaker line-up to see who will be joining Caroline.
Download The Latest Agenda
