Tim Roberts

Process Excellence Lead HSBC

A digital transformation expert and customer focused innovator solving difficult problems and delivering value within complex organisations. Creative thinker, inspirational leader, trusted consultant and Six Sigma Black Belt. Pioneered electronic signatures in Banking and has led programs to digitise lending documents at Westpac and CBA. Recognised by DocuSign as the 2022 individual Customer Champion Asia Pacific. An influential speaker and facilitator who has presented at conferences in Australia, Japan and the United States. A resilient, multidisciplinary executive and purpose-oriented contributor to team culture supporting and guiding individuals’ personal development. Able to work in the details as well as the big picture.