At Ericsson, 85% of the company are working remotely, requiring more robust and accurate systems supporting transformation at all levels. They have also taken a hard look at the current ways of working to examine what changes are required to fit better for the new world. This case study will share practical steps they have taken in digital transformation to achieve real business impact:

·        What are the key pillars in the Ericsson digital transformation?

·        Sharing practical examples of levering technologies in driving real impact in business value: RPA, ML, AI, Data mining

·        Redefining the roles and skillsets for people to fit the new flow: Managing behavior, competence and culture in a continuous changing environment

·        How to balance the pillars towards a successful Digital transformation

Jose Teixeira

Director of Process Management and Center of Excellence
Ericsson

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Likhit Verma

Performance Improvement Manager
Ericsson

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Organizational Ambidexterity represents the successful balancing of efficiency and innovation and has been linked to things like organizational learning, competitive advantage, and organizational survival. Being both efficient and innovative can be a challenge in the best of times; achieving this while adapting to massive market disruption can feel impossible. In this session, hosted by ThoughtExchange COO and Sweden's most innovative leader in 2019, Jessica Nordlander will explore this balancing act in an era of distributed leadership and increased digitalization. 

Jessica Nordlander

Chief Operating Officer
Thoughtexchange

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Strategy deployment and collaboration requires complete new thinking in the new virtual environment to make real business impact. And what happens if we combine proven improvement methods such as the Toyota A3 thinking, the Danaher’s policy deployment model and the design thinking methodology on a digital platform as your new collaboration tool? Hear from Jon Armstrong, Founding Partner of Changeway and Andrew Cogan, Head of Department Consulting at Siemens Healthineers to discover how you can re-invent business innovation, transformation and find out what the future holds for CI.

• The four post-pandemic challenges and opportunities for the CI community
• The three-horizon model for the future development of CI practice in response to these challenges and opportunities
• Examples of Intelligent Improvement
• The possibilities of Augmented Improvement and how this can be unlocked
• Q&A with Andrew Cogan – learning from delivery of improvement at the NHS front line

Jon Armstrong

Founding Partner
Changeway

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Andrew Cogan

Head of Healthcare Consulting
Siemens Healthineers

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Process Intelligence provides an end-to-end view of your processes. This includes monitoring and alerting capabilities, a wide range of process metrics, and predictive analytics. Beyond that, it allows users to define process behaviors of interest to them. This frees information that was once lost in raw data. So, behaviors that were once unobservable become known and actionable. Ultimately, this enables advances in reporting, compliance, automated control, and analytics.

This session will show you how and why to use Process Intelligence in your business. We will also share use cases of how different organizations got started on their Process Intelligence journey and the benefits they’ve realized along the way.

Richard Rabin

Product Marketing Manager, Process Intelligence
ABBYY

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Hyperautomation is set to be the future of Intelligent Automation by marring multiple AI tools with RPA to go beyond rule based tasks and automate complex business processes. This session invites the true leaders and pioneers who are on the journey towards hyper automation to share from first-hand experience what the future looks like:

·        Moving from Intelligent Automation to Hyperautomation: What does the journey look like and how are you preparing for it?

·        What are the key capabilities required to move towards hyperautomation

·        Driving end to end digital transformation through AI, Machine Learning, API Enabled Microservices

·        How to prepare for hyperautomation? Key lessons learned

Joe Peri

VP of Auomation
Change Healthcare

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David Hadd

Senior Director Office of Intelligent Automation
Cigna

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Tobias Witte

Director Global Project Management & Business Process Excellence - Strategic Operations
Hitachi Vantara

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·        Exploring and sustaining a new agile way of working accelerated by the pandemic

·        Overcoming key challenges of managing organizational change

·        Embedding new digital ways of working into our change management framework

·        Changing the way we change by focusing on long-term mindset and behavior changes 

Ryan Kerekes

Vice President, Process Excellence
GM Financial

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Ewerton Pavan

Senior Director of Business Transformation and Continuous Improvement
Philips

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