Right from healthcare to manufacturing to the business sector, automation has now found its foothold everywhere. Enterprises now have a massive opportunity to grow and transform by leveraging automation.

Download this insightful and informative whitepaper, exploring how hyperautomation can benefit the manufacturing sector and how it reimagines work.

From benefits to your workforce, of removing tedious tasks to engaging in more productive tasks yielding considerable returns, to added value for your customers interacting with a business with automation at the heart of it's operations - the benefits and ROI are clear.

Hyperautomation is a mindset that allows one to leverage from the maximum potential of automation. Though RPA is the bedrock of hyperautomation, businesses can add layers of technologies like intelligent business process management, artificial intelligence, machine learning, optical character recognition, etc.

Explore this insightful whitepaper for more on how hyperautomation reimagines work.

Reports indicate that the requirement and demand for Application development will be growing as fast as 5 times the actual capacity of IT firms across the global to deliver throughout 2021-22.

Today's financial landscape is dynamic, and it requires speed and agility that conventional approaches fail to deliver. There's a rising, more promising approach that can equip banks and financial institutions with the tools needed to evolve rapidly and offer the agility to scale up as required.

The low-code approach makes it easy to build applications faster, is extremely simple as opposed to traditional development and provides the flexibility needed to transform business operations. From integrating multiple systems to optimizing processes, to automating repetitive tasks, low-code development has the potential to bring in a higher degree of operational efficiency and generate a good ROI in the long run.

One real-world example of a wealth management company in Africa shows how leveraging low-code for digital transformation managed to double their transactions and cut down errors by 70%

This whitepaper delves into how low-code development is driving speed and agility in Banking and Financial Services sector and why it's being hailed as the future.

Explore these key insights in the full whitepaper available here.

In 2020 businesses have been hit hard by the COVID-19 virus and economic downturn. CIOs and business leaders, like no one else, recognize that not only the pandemic outbreak has had a significant impact on their business, but their response to it might mean survival for their company. The situation is changing daily and we have little time to react. Executives are constantly thinking through how to prepare for the longer-term implications and remediate the shorter-term shocks. In order to keep up with this abnormal reality, CIOs and digital leaders should make sure their change management plan is up to date and counts in all resources that are crucial for business operations.

Creatio looks at 7 steps digital leaders can take to adapt!

Customer Success Story - Interroll completes projects 50% faster with Easy Projects - We were given the freedom to choose any Project Management software on the market. After extensive research, we chose Easy Projects. Project planning used to take us 3-4 days to complete, now it takes us 3-4 hours. Our customers appreciate the detailed level of reporting we provide them. EP helps us look much more professional as an organization. The ease and flexibility of creating custom fields has been invaluable to me

 OPEX Week is incorporating THREE additional online summits covering key transformation strategies, best insights and case studies from North America, Europe and APAC. Plus there will be online exhibition hall, allowing enhanced networking opportunities and lead capture with attendees from around the world. Take a look at the Sample Delegate List to see who attends OPEX Week. We will be releasing the 2021 Attendee List Snapshot, later in the year, so stay tuned.

Objectives

• Art of the Possible & Future of Work
• Mural Work-session
• Where would you want to start or improve automation within your organization?
• Challenges of Automation
• Your barriers to success
• Ways to be successful in your automation journey
• Be the Driver of Change – Results of Mural sessions…

We speak with business transformation leaders Mesbah Haque, JP Morgan, and Michael Stober, Citizens Bank, about the practical applications of combining business methodologies such as Lean Six Sigma, Design Thinking and Agile to drive operational excellence.

Who are Mesbah Haque and Michael Stober?

Mesbah was the Vice President of Global Technology at JP Morgan where he lead strategic efforts for Product Management which includes driving Operating Model Efficiency to optimize the firm’s business.

Michael leads Citizen Bank’s Continuous Improvement Group where he and his team are responsible for identifying, designing and implementing solutions to larger business problems across the company’s commercial, consumer and shared service functions.

Their extensive experience and knowledge bring great value to OPEX Week and this exclusive article. Download now to learn more >>

Exclusively for OPEX Week, Tony Saldanha, Former VP of Global Business Services at P&G and Thought Leader has provided an excerpt of his new book "Why Digital Transformations Fail - The surprising disciplines of how to take off and stay ahead"

"This book is about understanding why digital transformations fail, as a means to a more important end, which is how to thrive in an industrial revolution. It builds upon five major foundations to do this.

• Companies either transform or die in industrial revolutions
• Digital transformation is our current generation’s attempt to transform in the face of the Fourth Industrial Revolution
• 70% of all digital transformations fail
• The surprising answer to why digital transformations fail is a lack of discipline in defining and executing the right steps for digital transformations to take off and stay ahead
• It is possible to reapply the proven checklist methodology from the airline and medical fields to improve the 70% failure rate

The battle to thrive in the Fourth Industrial Revolution isn’t going to be easy, but it is possible"

Discover why 70% of Digital Transformations fail, how to thrive in an industrial revolution and more with this exciting new chapter!

Download now >>>

Over the past 15 years, LEGO has achieved what has come to be appreciated as the greatest U-turn in corporate history. In 2004 the Danish-born company was drowning in $800m of debt and was being hit by a 30% loss in sales year-on-year.

Despite being arguably the most recognizable toy brand on the planet, 50 years on from it’s inception the plastic brick-maker was struggling to stay afloat in the midst of a rapidly changing market. Verging onto bankruptcy, something had to change.

With the appointment of new CEO Jørgen Vig Knudstorp that same year, LEGO underwent a transformation that radically rebuilt the core business, brick by brick. By 2005, the company had turned its first profit in two years, it quadrupled its return between 2008 and 2010 and in 2015 it announced profits of $660m. Key to this transformation was the implementation of a culture of continuous improvement that had the strength and longevity to keep up with the company’s unprecedented growth.

On the 22nd of January 2019, Peter Evans, LEGO’s Director of Continuous Improvement in Business Service Operations demonstrated how your business can scale up its change capabilities in the face of growth at the 20th OPEX Week: Business Transformation World Summit in Orlando, FL. Here, we share essential insights from Peter’s 28-years of experience in the change sphere and his personal building blocks for continuous improvement.

Download your complimentary copy now >>

How can businesses adapt and continuously improve in the new digital world? What are the critical drivers and inhibitors for a successful digital transformation? What are the biggest mistakes that you can avoid? Get all the answers from Digital Transformation Expert, Mark Etwaru!

Mark Etwaru is an independent management consultant and thought leader specializing in digital transformation. Having occupied this space for over 15 years he has worked across a diverse spectrum of industries spanning financial services, insurance, healthcare, pharmaceuticals, and now luxury retail.

"At the organization I am currently working with, there are several transformation efforts that are running in parallel across functions such as HR, Supply Chain, Legal and Real Estate. I’m responsible for the technologies that are being implemented in the Supply Chain space. We are looking at things like RPA and AI, leveraging machine learning and taking advantage of more advanced data and analytics. This is a complete end to end transformation effort, from the sourcing of raw materials to the distribution of both a B2B and B2C products."

Download the interview to learn more >>

How will Blockchain revolutionize the world of business process management? Find out in this article with Roop Singh and PEX Network's Editor, Ian Hawkins.

Roop is an authority on Digital Transformation, Distributed Ledger Technology and Blockchain Architecture and an AI Enthusiast. He is and experienced business transformation leader, trainer, and speaker with demonstrated proficiency in designing blockchain use cases and business models, architecting blockchain solutions and dramatically improving business processes to increase revenue, reduce cost, and deliver service excellence 

At the tactical level, Blockchain, beyond all its jargon, is a medium of process efficiency. It’s the latest evolution in process automation and secure data sharing. Blockchain is Business Process Automation and Management. One may apply it within the boundaries of the organization, though it’s much more potent and dynamic when the lens is much wider.

Business Process Optimisation For OPEX Leaders Monday 8th February 2021 – 13.00 UK Time / 14.00 CET / 08.00 EST 90 minutes Round Table

The PEX Network & OPEX Week Live in collaboration with Nintex is delighted to provide its’ members with a truly unique platform to learn and share best practices while generating some real time solutions for 2021. 

Take a look back at OPEX Week 2020 with the Post Show Report.

#OPEXWeek saw 150+ speakers, 700+ attendees, 50+ exhibitors, 2 reception parties, 9 award winners, 4 days packed in keynotes, case studies and discussions.

Explore key highlights, takeaways what the attendees thought in our Post Show Report. Download your copy today.

Drawn live at OPEX Week 2020, these visual scribe boards showcase creative note taking and provide insights into OPEX Week 2020’s keynotes, discussion groups and case studies.

Download all 31 Scribe Boards now >

Transformation is a must no matter which industry you are in, and it starts from the very top!

Together with the COO, Chief Transformation Officers are tasked to make bold, fast and innovative decisions to spearhead the business through their strategic business and digital transformations. Following last year’s success, OPEX Week: Business Transformation World Summit expands the COO & Chief Transformation Officer Summit to discuss exactly how the COO and Chief Transformation Officers can cut through operational complexity and discover their unique opportunities and capabilities to deliver exponential growth.

COO & Chief Transformation Officer Summit is a closed door session to provide peer to peer learning, benchmarking and networking opportunities for C-level transformation leaders.

Download the COO & Chief Transformation Officer summit agenda now. 

Discover the leading organisations joining OPEX Week 2020 this coming January in Orlando, FL. Will you be joining the likes of Hertz, McDonald's, Nike, Serco, Goldman Sachs and 3M?

This quick guide to the 2020 OPEX Awards provides key information about all 8 awards categories, the application process and what will make you stand out from the crowd when applying. The guide also contains a quick fire interview, providing exclusive insight into the judges who will be deciding who takes home each prize on the evening of January 22nd, 2020.

"becoming a OPEX Award winner gives instant credibility and visibility in ones network."
Sachin Ahuja, OPEX Awards judge and previous OPEX Awards winner

Download 'A Guide to the OPEX Awards' now.

This year (2019) we celebrated the 20th Anniversary of #OPEXWeek with the biggest speaker line up any OPEX and business transformation event has ever seen, matched by an agenda packed full of thought provoking case studies, workshops and discussion groups. Not to mention the parties!

The OPEX Week 2019 Post Show Report features a full summary of OPEX Week 2019, including key event statistics, insights from the conference producer, key speakers and sessions, thoughts from the attendees and more!

"What an amazing and educational time we had at this years 2019 OPEX World Summit."

Get a taste of what to expect from OPEX Week 2020! Download the Report now for insights into the World's longest running OPEX event!

The OPEX Awards Application Guidelines highlights key information to assist you in successfully completing your awards application.

 Download to discover judging criteria for each category, the rules, guidelines and more.

 Good luck in your application!

What are the opportunities that lie beyond transformation? What will OPEX look like in 2020? How are the world's leading experts in OPEX and Business transformation revolutionizing strategies to deliver growth, innovation and excellence? Find out now in the highly anticipated 2020 PEX Report. Get everything you need to navigate business change and nurture cultural transformation in 2020 and beyond. Exclusive insights include: The 2019 State of the PEX industry survey report Leading process change with Brenton Harder, Head of PEX at BNY Mellon Creating a culture of innovation and nurturing disruption Business Transformation case study: Veolia Apa Nova Bucharest Lessons for leaders with General Ann Dunwoody The biggest current trends in RPA and BPM

Get your hands on an exclusive preview of the new book, 'DARE! Behind the Scenes of the Best Business Transformation Project in the World'. A story about Veolia's award winning business transformation. This chapter has been gifted to us by co-author, Cristian Matei. The book launches at OPEX Week 2020, get your signed copy and meet the authors and learn and network with hundreds of process professionals.

"This book is about the success of a Project based on a clear methodology that led to the reinvention of Veolia’s organizational model at local and country level, and its exceptional results. A success story as it unfolded, with the ups and downs of a real down-to-earth business transformation, exceeding all stakeholders’ expectations, and also a practical guide that drills down to the how-tos of a proven approach to successfully change a business model. It is our wish to share it with all of you."

People are the most determining cog in the finely-tuned machine that is business transformation. Regardless of the level of detail put into the implementation of advanced technology, streamlined processes and detailed analytics, it is the people’s adoption of these tools that allows their potential to be realized.

Transformational leadership is an approach whereby leaders drive change by encouraging, inspiring and motivating employees to help shape the future success of the organization.

With insight from OPEX Week 2020 speakers Renaud Fournier, Vice President and Chief Transformation Officer at Wiley and Sonia Singh, Leadership Coach and Associate Director of Cultural Transformation & Strategic Engagement at Optum, we explore the how leaders can overcome obstacles and drive real change through the principles of transformational leadership.

In this article we look at key tips for change across innovation, strategy, digital and technology, process and people and culture. The PEX Network drew on its vast network of process experts to collate a checklist of things you should be doing, and the traps to avoid. Also including an award-winning business transformation mini case stay from Veolia Apa Nova Bucharest!

Download 'Five Dos & Don'ts for Digital Transformation' now >

We are all seeking faster, leaner and more efficient processes and there is little doubt that automation tools are of the most powerful solutions for making this a reality. But with 70% of digital transformation efforts ending in failure, the decision of how, when and where to introduce this technology into your organization should not be made lightly.

With insight from OPEX Week 2020 speaker Mike Lamendola, Director of Operational Excellence and eProcess solutions at Covance Inc, we break down critical factors to consider when embarking on your own automation journey.

Points covered include:

1. The early stages
2. Choosing the correct technology
3. Creating the right foundation
4. Lessons learned
5. Looking ahead
6. Three actionable steps

What is Diversity and Inclusion? What is Diversity of Thought? What does D&I have to do with Diversity of Thought?

It's a topic that is often over looked in the OPEX world but there has never been a more appropriate time to discuss the value and meaning of diversity and inclusion (D&I) in business.

In an era where headlines often include topics such as #MeToo, racial injustice, and LGBTQ rights, matters previously confined to our personal worlds are becoming increasingly entwined with our professional lives.

With insight from OPEX Week 2020 speakers Erika Westbay (Director of Process Excellence at Best Friends Animal Society) and Ed Jervis (Change and Culture Lead at Serco) we look at the value of creating an environment that embraces Diversity and Inclusion and how Diversity of Thought is just one of the beneficial by-products of doing so.

On the path to operational excellence and in pursuit of business transformation, Design Thinking offers a way for implementers of change to apply a systematic approach to handling problems and generating solutions, while encouraging ‘out of the box thinking’ that results in the creation of the right features for the right people.

Here, we explore the key principles of the Design Thinking discipline and share exclusive insight from OPEX Week: Business Transformation World Summit 2020 speakers Monica Stitt, Former Director Strategy, Planning and Program Operations at Amway, and Rob Kenny, Senior Director Operational Excellence at Moderna, who share how Design Thinking has helped move their own transformation projects toward success.

As more and more organizations evolve their ways of working, data and analytics are increasingly recognized as a critical component of their digitization and transformation efforts. In this introductory whitepaper, we explore how and why data and analytics should be adopted as a critical component in achieving a holistic business transformation.

Read in full now and discover:

• The benefits of creating a data-driven organisation
• What a data-driven enterprise looks like
• Three steps to improving data literacy in your organization
• Three tips for actioning data & analytics in your organization
• And more!

General Ann Dunwoody is the former commanding general of one of the Army’s largest commands, the U.S. Army Materiel Command. She is the first woman in U.S. military history to achieve a four-star officer rank, and U.S. Army Chief of Staff General Ray Odierno called her “quite simply the best logistician the Army has ever had.” She led many divisions at home and abroad and commanded at every level. She also supported the largest deployment and redeployment of U.S. forces since WWII.

Ann will be sharing her unique experience in leadership, transformation, supply chain, logistics and more live on stage at OPEX Week 2020 and in the run up to the event has provided an exclusive interview with the Process Excellence Network. 

Download your free copy of the interview now!

Today, business transformation leaders and operational excellence practitioners are provided with a unique opportunity to ‘flip-the-script’ on institutionalized ways of working and with more than a good reason for doing so. However, regardless of the explicit necessity for this change, challenges to transformation still persist; the largest of which is a lack of cohesion between the operation and direction of a businesses’ process, people, technology and data.

With insight from OPEX Week 2020 Advisory Members and operational excellence experts Leslie Behnke (HALO Branded Solutions), David Hadd (Webster Bank) and Loren Bishop (State Street), we explore how leading practitioners are taking an ‘all or nothing’ approach to holistic business transformation.

How are the worlds No.1 brands achieving, growth, turnaround & holistic transformation? How are they creating a culture, revolutionizing process strategies and embracing digital all in the name of transformation? Find out now from the biggest leaders in operational excellence and business transformation.

What are the opportunities that lie beyond transformation? What will OPEX look like in 2020? How are the world's leading experts in OPEX and Business transformation revolutionizing strategies to deliver growth, innovation and excellence? Find out now in the highly anticipated 2020 PEX Report.

Get everything you need to navigate business change and nurture cultural transformation in 2020 and beyond. Exclusive insights include:

• The 2019 State of the PEX industry survey report
• Leading process change with Brenton Harder, Head of PEX at BNY Mellon
• Creating a culture of innovation and nurturing disruption
• Business Transformation case study: Veolia Apa Nova Bucharest
• Lessons for leaders with General Ann Dunwoody
• The biggest current trends in RPA and BPM

For digital-savvy companies, the first wave of the Fourth Industrial Revolution (4IR) is already history. This first wave of the 4IR taught many companies the value of anticipating disruptive change and using this disruption to create new market models and new ways of working. With roughly 10-12 years of digital transformation under our belts, we can’t dismiss this change as a temporary state, and there’s no returning to a prior condition of “normal business” as we’ve known it. Read on to discover five important lessons learned in the first wave of the 4IR.

The speed at which the second wave of the 4IR is enveloping global business is staggering in its scope and breadth. With such myriad forces at work, it is a challenge for any business to pinpoint those transformative elements that will exact the most impact over the coming years. Read on to learn the top five imperatives that progressive companies simply cannot afford to ignore.