We are in the middle of a new era – the age of AI has arrived, transforming the landscape of enterprise innovation and evolution. Now, the role of the transformation leader is more pivotal than ever, undertaking the role of a navigator through this new and complex reality.

Listen to the third instalment of our exclusive interview series with Carolyn Lum, Vice President, Operational Excellence, Philip Morris International. Listen to her exclusive insights, challenges, experiences, and strategies for future-proofing their business models to ensure they are prepared to upscale, upskill, and uplift their operations to unprecedented heights.

Download this interview to hear more about:

• The challenges faced with adopting AI and combining it with Operational Excellence
• The essential qualities for being an effective leader
• The future of business transformation over the next 5-10 years