The emergence of generative AI combined with inflation, supply chain disruptions and geopolitical turbulence has ushered in a new era for operational excellence. Heading into 2024, operational excellence teams will be front and center as organizations look to embrace innovation and navigate continued market volatility.

PEX Report 2024 showcases the results of our annual global-state-of-the-industry survey of over 250 operational excellence leaders, which informs us on current process challenges, priorities and investments over the next 12 months. Featuring exclusive analysis and commentary from process experts at Nestle Health Services, Newell Brands and AIB, the report provides a benchmark for organizations currently undergoing their own operational excellence and digital transformation journeys.

Download PEX Report 2024 to:

• Benchmark against your peers on strategic priorities, technology investments, transformation techniques and decade-defining challenges
• Discover how companies like Swiss Re Corporate Solutions are doubling down on traditional process excellence techniques such as Kaizen, BPM and Lean Six Sigma to pave the way for cutting-edge innovation, reinvent the customer experience and boost growth
• Find out how to harness the power of generative AI ethically, safely and without compromising the human experience
• Read how Johnson & Johnson built and evolved its process intelligence CoE into the "brains of the business"