PEX Report 2024 North America: How operational excellence is evolving into a core driver of business strategy and innovation

PEX Report 2024 North America: How operational excellence is evolving into a core driver of business strategy and innovation

The convergence of generative AI, economic fluctuations, supply chain disruptions, and geopolitical turbulence has set the stage for a groundbreaking era of operational excellence. As we venture into 2024, the spotlight shines on operational excellence teams, pivotal as organizations embrace innovation and navigate the unpredictable market landscape. Introducing the PEX Report 2024 North America! This annual report unveils the insights gleaned from a comprehensive global survey of over 250 operational excellence leaders. With expert analysis and commentary from industry trailblazers at Johnson & Johnson, Swiss Re and Bosch, this report serves as a benchmark for organizations embarking on their own transformative journey towards operational excellence and digital transformation.

Download the PEX Report 2024 North America to:

  • Benchmark your strategic priorities, technological investments, transformation techniques, and challenges against your peers
  • Unearth how industry leaders like Swiss Re Corporate Solutions are doubling down on time-honored process excellence methodologies such as Kaizen, BPM, and Lean Six Sigma to fuel cutting-edge innovation, revolutionize the customer experience, and drive exponential growth
  • Unlock the ethical and safe utilization of generative AI, harnessing its power without compromising the human experience
  • Immerse yourself in the captivating story of how Johnson & Johnson forged and evolved its process intelligence Center of Excellence into the very "brains of the business" 

For years, the PEX Report has been the flagship annual publication of PEX Network, informing and inspiring the process excellence community. Dive into the wealth of knowledge offered by the PEX Report series:

  • PEX Report 2023
  • PEX Report 2022
  • PEX Report 2021
  • PEX Report 2020

Prepare to be captivated by the future of operational excellence!


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