Companies are investing more in technology than ever before. Despite this, 70 percent of digital transformation initiatives fall short of expectations due to subpar change management strategies and a lack of employee engagement or buy-in.
For many organizations, digital adoption is the missing piece of the digital transformation success puzzle. By incorporating proven change management techniques, data analytics and iterative, and continuous improvement approaches into one comprehensive framework, digital adoption programs help companies understand and optimize how their workforce uses new technology.
Featuring insight from digital adoption leaders from companies such as Paypal, Swiss Re and Veolia, this report delves into how organizations leverage cutting-edge digital adoption tools and techniques to drive transformational change and maximize the ROI of technology.
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