YOUR ROADMAPPING FESTIVAL
TO ENTERPRISE TRANSFORMATION:
UPSCALING, UPSKILLING, UPLIFTING
27 - 29 January, 2025 | Hyatt Regency Miami

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OPEX Week Speakers: Explore Our Line-up

Inspirational Keynote Speaker

Regan Smith
5x world champion
Olympian

C-SUITE KEYNOTE & CHIEF TRANSFORMATION OFFICER SUMMIT SPEAKERS

David Glick
Senior Vice President, Enterprise Business Services
Walmart

Kristin Johnson
Chief Transformation Officer
Edward Jones

Samantha Bureau-Johnson
Senior Vice President Enterprise Change Management Executive and Customer Experience
First Citizens Bank

Christopher Paquette
Chief Transformation Officer
Personify Health

Biswajit Dasgupta
SVP, Head of Operational Excellence and Integration
TD Bank

Shawn Draper
Chief Transformation Officer
USIC

Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs

Crystal Broj
Enterprise Chief Digital Transformation Officer
Medical University of South Carolina

Renaud Fournier
Chief Transformation Officer
MIT

LaMar Bunts
Chief Transformation Officer
Dartmouth College

Mark Llorente
Chief Administrative Officer (CAO) & Head of MSO Operations
CareMax

Kshitij Kumar
Former Chief Data Officer
Haleon

Adeel Fudda
Vice President, Corporate CIO
Mars

Dumitrache Martinez
CFO, Vice President of Strategy & Transformation, Mars Global Services
Mars

Anastasia Minor
Chief Transformation Officer
Entergy

Banking, Financial Services & Insurance

Rush Fozo
Senior Vice President, Investment Operations Outsourcing
Northern Trust

Ashu Malviya
Vice President, Transformation & Automation Group (TAG), Global Commercial Services
American Express

Ken Farer
Head of Practice Management, Continuous Improvement
New York Life Insurance Company

Tavis Addison
Director, Business Process Optimization
Volkswagen Financial Services

Stephen Donne
Head of Transformation Delivery
Nottingham Building Society

Michael Dove
Vice President Enterprise Operational Excellence
Velera

Anish Sharan
Head of Digital Transformation
Pritzker Private Capital

Mallory Vaughn
Director, LMI Business Transformation
Liberty Mutual Investments

Anurag Gupta
Vice President, Technology and Innovations
Blackstone

David Pflug
Managing Director, Enterprise Strategic Planning
TIAA

Natalie Green
Senior Director, Transformation Communications and Change Management
Brink's

Samuel Best
VP, Voice of the Customer, Customer Experience
GM Financial

Vanessa Heichert
Vice President, Business Optimization & Enablement
The Wawanesa Mutual Insurance Company

Abhinav Suri
Global Head of Enterprise Productivity Management
Manulife

Rehan Kausar
Former Enterprise Transformation
Bank of America

Marvin Raymundo
Vice President, Operations Strategy and Transformation
Hyundai Capital America

Danielle LaMancuso
Vice President, Director of Enterprise Change Management
Northwest Bank

Preetha Sekharan
VP, Digital Incubator, Applied AI & Transformation
Unum

Pradeep Kumar Malli
Intelligent Automation/Business Value Director
Cigna Healthcare

Jeff Lojko
SVP, Client Experience Transformation, Consumer & Small Business Banking
Bank of America

Christina Ehrlich
Senior Director, People and Culture Transformation
CSAA Insurance Group

Dr Elizabeth Barth-Thacker
VP - Enterprise Data & Analytics
American Modern

Oliver Waite
Vice President IT Strategy
Breakthru Beverage Group

Susan Marricone
Director, Business Transformation
The Depository Trust & Clearing Corporation (DTCC)

Kunal Chopra, MBA, PMP
Managing Consultant and Interim Executive
Canadian Insurance Company

Paul Joseph
Next Generation Transformation Leader
KeyBank

Marcel Esqueu
VP - Finance Transformation and Financial Close - Corporate Finance
Guardian Life

Daniel Gastel
Managing Director, Head of Transformation
Enfusion

Ricardo Badillo
Enterprise Excellence Intelligent Automation Lead
Citi

Stephanie Licht
Director of Enterprise Business Process Management and Automation
Bremer Bank

Gerardo Guerrero
Regional Director - Digital solutions
Visa

Healthcare & Life Science

Patrick Lenihan
Associate Vice President, Business Transformation Office
Eli Lilly

Derek Robinson
Vice President, Business Transformation
Duke University Health System

Paul Suett
Director, Operational Excellence, Supply Chain
Northwestern Memorial Healthcare

Ryan Mayer
Head of Healthineer Performance System – Americas
Siemens Healthineers

Iván Céspedes
Continuous Improvement Expert
Roche

Shane Creech
Vice President of Information Technology
OB Hospitalist Group

Tami Beheler
Senior Director, Process Effectiveness HEOR
Eli Lilly and Company

Rachel Cotter Davis
Senior Director, Change Enablement & Organizational Effectiveness
Optum

Conrad Banks
Senior Director, Strategy & Operations
Bristol Myers Squibb

Arnaud Rager
Former Vice President, Business Planning and Transformation
Bio-Rad Laboratories

Kathleen Kraft
Former Senior Director, Global Organizational Change Management
Stericycle Inc.

Morgan Stuart
Data Scientist
United Network For Organ Sharing (UNOS)

Steven Hall
Vice President, Strategic Excellence
United Network for Organ Sharing (UNOS)

Aarti Sharma, Ph.D.
Director, R&D Strategic Priorities
ABBVIE

Hardeep Kaur
Director, Business Transformation, Commercial Agility and Change Leadership
Merck

Martin Rost
Vice President Market Access & Pricing, Former VP & Access Strategy Lead, Pfizer
AESARA

Manufacturing, Packaging & Supply Chain

Gilles Dussart
Vice President Operational Excellence
AptarGroup

Jenny Strange
Senior Director Strategy & Design
Koch Industries

Joseph LaCount
Corporate Continuous Improvement Leader, Global Operations
Cargill

Kayihan Caglar
Group CoE Director
Limak Cement Company

Liviu Sotre
CEO
LIDAS

Michael McCullough
Citizen Development Business Architect
Amtrak

Jon Nichols
Associate Director - Business Planning Center of Excellence
The Clorox Company

Hector Gamez Rivas
Business Consultant
Cemex

Christopher Cushnan
Head of Processes Evolution
Cemex

Jose Varela
Senior Vice President, Global Service Centers
3M

Energy, Utilities, Public Sector & Higher Education

Dr Charles Brandon
Director, Process Improvement Program Office at HQDA
US Army

Andrea Giannotta
Vice President Continuous Improvement
RWE Clean Energy

Jacques McGregor
Vice President, Digital Transformation
Marathon Petroleum Corporation

Aaron Blake
Director, Business Operations
Applied Research Solutions

Margarita Panzer
Director, Enterprise Change Readiness
Marathon Petroleum Corporation

Stephan Blasilli
Head of Business Process Excellence
EDP

Victoria Săplăcan
VP, Head of E.ON Business Excellence
E.ON

Gerald Lackey
Commissioner
Virginia Department of Motor Vehicles

Rémi Raphael, PhD
Vice President Digital Transformation
Origis Energy

Adam Smith, PhD
Instructor
Harvard University

Alexander Verkhoven
Head of Process Excellence and Continuous Improvement
World Vision Canada

David Beach
Global Director Enterprise Architecture
Valvoline Global

Retail, CPG, Travel & Hospitality

Carolyn Lum
Retired Vice President, Operational Excellence
Philip Morris International

Ruben Del Toro
Director, Kaizen Promotion Office
Signature Aviation

Patrick Gong
Senior Director of Digital Finance Transformation
Campbell Soup Company

Gavin Hupp
Vice President, IT
United Parks & Resorts

Tom Kelshaw
Executive Director, Automation
WPP

Yannick Mbandi
Vice President Transformation
L'Oréal

Prakash Kewalramani
Senior Director, Data Governance
World Wrestling Entertainment (WWE)

Peter Lynch
Chief People Officer
Cardinal Group Companies

Mohamed Gaballa
Senior Manager, Global On-Time Performance Solutions
Air Canada

Carolyn Crosby
Senior Director, Change Management
McDonald’s

Jeremy L. Strickland
Former Global Head of Strategy, Analytics, and Operations
Amazon

Steven Livingston
Former Director, Global Fashion Strategy & Operations
eBay

Kamil Chudziński
Head of Digital Transformation Poland
PepsiCo

Clementine Foster
Global Sales Effectiveness Senior Manager
PepsiCo

Sylvia Kay
Director Project Management
American Express Global Business Travel

Veronica Hull
Head of Transformation
Vueling Airlines

Sasan Sadr
Director, Enterprise Continuous Improvement
Ulta Beauty

Technology, Telco, Media & B2b Services

Dave O'Toole
Director, Strategic Program Operations
WWT

Akshaya Murthy
Director AI Transformation
Zendesk

Frank Fiorille
Vice President of Risk Management, Compliance, Data Analytics
Paychex

Kartick Kalaimani
Vice President, Global Contract to Cash Value Stream Lead
Dentsu

Ashutosh Chaudhari
Senior Director, Process & Automation
Cisive

Worldwide Solution Providers & Thought Leaders

Cristian Matei
CEO
Advanced Thinking

Renata Moldovan
Head of Human Capital Development
Advanced Thinking

Bhavin Manjee
Partner and Member of the Board
Simon-Kucher & Partners

Elena Dobre
Management Consultant
Advanced Thinking

Vinaykumar Mummigatti
Executive Vice President, Strategy & Customer Transformation
SKAN.AI

Bob Nahmias
Founder and CEO
Shibumi

Nicola Moran
Director
Neon Partnerships

Neil Chapman
Director
Neon Partnerships

James Henderson
CEO
Mindzie

Ian Nicholls
CEO
explic8

Al Friedle
Managing Partner
explic8

Vlad Atanasiu
Senior Consultant & Product Development Manager
Advanced Thinking

Bernadette Kropman
Co-Founder
PRIME BPM

Mark Khabe
Co-Founder
PRIME BPM

Ted Shelton
Chief Operating Officer
Inflection AI

Mikhail Golovnya
Senior Advisory Data Scientist
Minitab

Rob Stewart
President, CEO, co-Founder
OpusWorks

Louisa Greco
Partner, Transformation Practice
McKinsey

Lee Coulter
Global Head of Transformation
Chazey Partners

Ted Iverson
Senior Operations Expert
Iverson Consulting

Gabriel Duque
Agile Coach
Agile Dream Team

Ravin Jesuthasan
Global Leader, Transformation Services
Mercer

Gavin Outteridge
General Manager
Arysana

Rupert Morrison
Founder
Orgvue

Jon Knisley
Product Marketing Manager
ABBYY

Marc Stromberg
Co-Founder and Key Account Manager
GBTEC

Jack Moloney
Senior Director, Global Strategic Customer Transformations
SAP

Michael Bucy
Senior Partner, Transformation Practice
McKinsey

Kevin Carmody
Senior Partner, Transformation Practice
McKinsey

Sofia Passova
President
StereoLOGIC

Spence Green
Co-Founder and CEO
Lilt

Nathan Freeman
Business Transformation Expert
SS&C Blue Prism

John Santic
Director of Product Marketing, System Transformation
Celonis

Patrick Moore
Senior Celonis Process Management Specialist
Celonis

John Joseph
Head of Sales Engineering
Xceptor

Stephen Tsuchiyama
Chief Revenue Officer
Apromore

Tony Sina
Solutions Engineer
ValueBlue

Christine Lovas
Enterprise Account
ValueBlue

Robert Thacker
Enterprise Transformation Evangelist
ARIS

Joseph Tricarico
VP of US Growth & Client Success
Agile Dream Team

Christopher Sanders
CEO
Juno Advisory

Caspar Eliot
Vice President of Solutions Engineering
Invisible

Chris Hagedorn
Senior Partner, Transformation Practice
McKinsey

Ali Nawab
CEO and Co-Founder
Agentnoon

Stan Passov
SVP Product
StereoLOGIC

Jay Goldman
Co-founder and CEO
Sensei Labs

MEET THE 2025 OPEX AWARDS JUDGING PANEL:

Doug Drolett
VP Business Excellence
Essilor Luxottica

Cristian Matei
CEO
Advanced Thinking

Ruben Del Toro
Director, Kaizen Promotion Office
Signature Aviation

Larry Crews
Senior Process Engineer
Cigna

Glenn Johnson
Process Excellence Manager
Velera

Samantha Bureau-Johnson
Senior Vice President Enterprise Change Management Executive and Customer Experience
First Citizens Bank

Alexander Breskvar
Corp. VP QM&EHS Operations
Siemens Gamesa Renewable Energy

Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs

Rush Fozo
Senior Vice President
Northern Trust

Jason Schulist
President
Generative Local Community Institute

Stacie Ruen
Global Operational Excellence Master Blackbelt
General Motors

Ekaterina Curry
Managing Director, Head of Operations, Multifamily/LeaseTrack
Millennial Specialty Insurance

FOR TRANSFORMATION LEADERS, BY TRANSFORMATION LEADERS | MEET THE 2025 ADVISORY BOARD:

Jasmine Ahmed
Former Global Director of Finance Integration and Capabilities
The Coca-Cola Company

Sameer Anand
Director, Enterprise Business Agility Transformation
BAE Systems

Samantha Bureau-Johnson
SVP & Director, Customer Contact Center
First Citizens Bank

Andrea Giannotta
Former Vice President Business Transformation
RWE

Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs

Carolyn Lum
Retired Vice President, Operational Excellence
Philip Morris International

Cristian Matei
CEO
Advanced Thinking

Ryan Mayer
Head of Healthineer Performance System – Americas
Siemens Healthineers

Brenton Harder
Head of Enterprise Automation
Fiserv

Jose Varela
Senior Vice President, Global Service Centers
3M

In Partnership With :

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

YOUR ROADMAPPING FESTIVALTO ENTERPRISE TRANSFORMATION:UPSCALING, UPSKILLING, UPLIFTING27 - 29 January, 2025 | Hyatt Regency Miami

OPEX Week Speakers: Explore Our Line-up

Inspirational Keynote Speaker

C-SUITE KEYNOTE & CHIEF TRANSFORMATION OFFICER SUMMIT SPEAKERS

Banking, Financial Services & Insurance

Healthcare & Life Science

Manufacturing, Packaging & Supply Chain

Energy, Utilities, Public Sector & Higher Education

Retail, CPG, Travel & Hospitality

Technology, Telco, Media & B2b Services

Worldwide Solution Providers & Thought Leaders

MEET THE 2025 OPEX AWARDS JUDGING PANEL:

FOR TRANSFORMATION LEADERS, BY TRANSFORMATION LEADERS | MEET THE 2025 ADVISORY BOARD:

In Partnership With :

QUESTIONS?

YOUR ROADMAPPING FESTIVAL
TO ENTERPRISE TRANSFORMATION:
UPSCALING, UPSKILLING, UPLIFTING
27 - 29 January, 2025 | Hyatt Regency Miami