Anurag Gupta

Vice President, Technology and Innovations Blackstone

Anurag is a seasoned Operational and Process Excellence leader with a track record in delivering exceptional customer experiences and driving operational efficiencies. With a deep understanding of customer journeys and a passion for innovation, he has successfully led operational excellence and process automation teams across various industries and functions like Business Development, Customer Service, Supply Chain, Procurement, Field Operations, and IT. Anurag is a Lean Six Sigma Master Black Belt and has trained or mentored over 100+ Black Belts and Green Belts in Lean Six Sigma methodology and delivering Process Improvement projects. He has applied his expertise in streamlining processes and deploying process focused technology tools like Robotic Process Automation, Process Mining, Workflow and AI tools to drive digital transformation initiatives.