Bernadette is a seasoned leader in the realm of operational excellence, having spearheaded over 200 business improvement initiatives across diverse industries. In her career spanning 20+ years, Bernadette has led operational excellence and change initiatives across large corporates, such as Vodafone, GE, BHP Billiton, AMP, Rolls-Royce and various local, state and federal government departments. Bernadette is the Co-founder of a Business Process Management Consultancy firm and BPM software, PRIME BPM. Beyond her entrepreneurial achievements, she is an expert BPM coach and is associated with Deakin University as an Adjunct Associate Professor. She guides professionals in using BPM methodologies to enhance operational efficiency and drive continuous business improvement.
In this interactive workshop, you'll discover a tried-and-tested methodology and actionable steps for deploying the operational excellence lifecycle across your business, designed to maximize your business outcomes.
· Gain insights into a practical Operational Excellence lifecycle to align with your business goals
· Explore effective strategies to engage SMEs, process owners, and executives in your operational excellence journey
· Dive into a real-life case study and practical examples, showcasing the successful deployment of the Operational Excellence lifecycle
· Build your own operational excellence story through real-time activities, including developing your high-level process taxonomy, identifying priority processes for improvement, and setting up process stakeholder structure for your organization
· Get expert insights into setting up a Circle of Excellence to scale your operational excellence initiatives across the business
Check out the incredible speaker line-up to see who will be joining Bernadette.
Download The Latest Agenda