Bhavin is a Partner in Simon-Kucher’s North American B2B practice based in New York City. For the past 18 years, Bhavin has supported clients in boosting their top line growth by developing and implementing growth strategies, value-oriented pricing concepts, and designing programs that optimize sales effectiveness. Bhavin has deep expertise in M&A growth strategy, sales force effectiveness, pricing strategy, and process optimization. Bhavin has successfully led 15 pre-deal merger integration projects. He has guided management teams through large, complex scale transformations. He has served a broad base of B2B clients and understands the complex environment within which B2B companies and intermediaries transact. He has coached management teams of leading companies in the space to transform their businesses and increase their profitability by formulating business unit strategy, simplifying product portfolios, optimizing channels, restructuring list prices and optimizing discounts across project quoted work, and buying programs. He also has experience in digital topics, including the application of recurring revenue models, and two-sided marketplaces. Prior to joining Simon-Kucher, Bhavin worked at a consultancy, where his primary focus was on pre-deal and integration planning for Mergers and Acquisitions. He is a frequent guest lecturer on pricing and marketing topics for full time MBA programs at Harvard Business School and Columbia Business School. He graduated with degrees in Economics and Finance from the University of Georgia in Athens, Georgia (USA).
In today's fast-paced business environment, successful transformation requires more than just internal alignment. Instead, it demands a deep understanding of the customer's voice. My keynote will explore how leveraging voice of customer research can significantly enhance transformation outcomes across all dimensions, from product development to customer service and change management. I will delve into practical research techniques and demonstrate the transformative power of integrating customer feedback, both internal and external, to drive sustainable success. Join me to discover how to turn customer insights into your most valuable asset in any transformation journey.
Check out the incredible speaker line-up to see who will be joining Bhavin.
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