In 2022, Cemex took a decisive step to enhance its business processes by forming a dedicated team and adopting BPM technology from GBTEC. 

This case study highlights key lessons learned from Cemex’s journey to embracing a BPM mindset and provides valuable insights for team discussions.

Key Takeaways:

• Leveraging AI-powered tools for seamless process discovery, communication, and collaboration.
• Building a culture of continuous improvement through data-driven decision-making.
• Overcoming common challenges in process transformation to achieve lasting impact.