This keynote panel will bring together industry pioneers to share key insights on how they are overhauling healthcare models, so that they can prioritize patient needs and preferences. Our panel will discuss key steps including workflow redesign, policy update as well as the fundamental mindset change required to make implement these improvements in practice.

·       The importance of patient-centric healthcare and what it means to the healthcare transformation agenda

·       How to actively involve patients in their health plan decisions to develop tailored and personalized care pathways

·       The role of AI and machine learning in the shift towards patient-centric healthcare

·       The process overhaul: where do we start and how do we effectively manage the shift? 

Tasked with providing strategic direction, innovation and solutions that deliver optimal value for the MUSC digital transformation program, Crystal has a distinctive approach to transformation that focuses on integrating solutions into the enterprise outcomes. Join this session to learn the practical steps she takes to advance digital transformation efforts from pilot to scale, fully integrating them into the operational workflow:

integrating AI into healthcare workflows and the strategies her team employed to overcome them.

·       Sharing key digital initiatives in exploring the true potential of AI in patient care at MUSC

·       Establishing pain-points across the organization to map out the journey from piloting to scaling

·       Key steps and challenges in integrating AI solutions with the everyday workflow

·       How to effectively communicate with front-line employees and ensure their adoption of digital solutions