Lee Coulter

Global Head of Transformation Chazey Partners

Lee brings an unparalleled wealth of experience and industry wisdom to our team. With roles such as CEO of Shared Services at Ascension, CAO at Kraft Foods, and Chairman Emeritus of the HFS Sourcing Executive Council, he has led GBS, ERP and operating model transformation initiatives and chaired events that have shaped the transformation business services industry. Lee has been a pioneer in Intelligent Automation and Artificial Intelligence for over a decade as a practitioner and provider. He founded and led the IEEE Working Group on Standards in Intelligent Process Automation as Chair for five years and spent four years as SSON’s Chief Intelligent Automation Officer. He founded, and grew two IA businesses, Agility Automation and transformAI. Lee’s distinguished career spans over 25 years, marked by global leadership roles at renowned companies, including General Electric, AON, Ascension Health, and Kraft Foods. With a background in GBS/shared services implementation, ERP, enterprise cost reduction, and global infrastructure integration, Lee has consistently demonstrated a rare combination of business leadership, process transformation, and change management skills. Lee holds a BS in Electronics Engineering from DeVry University and pursued advanced coursework in Electrical Engineering and Biomedical Engineering at California State University at Long Beach and holds a graduate certificate in Ethics from the Aquinas Institute.

Monday, Jan 27: Pre-Conference Workshops, Industry Focus Groups & Main Conference Day One

8:00 AM ENSURING AI READINESS IN YOUR NEXT TRANSFORMATION

This workshop provides strategy and tactics needed to ensure your company is building the core capabilities necessary to be successful with AI into the future. There is no question that AI is here. Some companies are already “all in on AI”. We can learn from these early trailblazers. Most companies are not ready to go “all in on AI. However, we can shape your next transformation, whether it’s an operating model change, function/process model change or technology change, to ensure your company take vital steps required not just do a single AI project but be ready to do AI into the future.

Transformation that includes AI readiness requirements is broader than even the “typical” transformations. It creates new departments, new jobs, new roles, new functions, and new processes. Functional leaders, GBS leaders, Global Process Owners, IT and Risk all have a part to play in this brave new AI enabled world.

Workshop Objectives

·       Review the “field” of AI – it is far more than ChatGPT

·       Understand where AI is most likely going to start in large enterprise

·       Detail a whole new set of requirements that must be built

·       Bring clarity on the role of GBS in this brave new world

·       Look for existing enterprise transformations that can be adapted to significantly advance your AI readiness

·       Go into detail on the big five must-haves: GPO vision, Cross-functional coalitions, Partnership with audit & control, New IT for AI, and Job, roles, & processes

·       This workshop will arm you with real-world advice that you can bring back to either start the conversation about AI readiness, begin to map your own journey, or accelerate your existing plans!

Check out the incredible speaker line-up to see who will be joining Lee.

Download The Latest Agenda