We live in an increasingly “sense and respond era”, but act like we can still run our business in a “set it and forget it” way. This is because there is a growing disconnect between people, processes, and the technology you use. The typical prognosis is that there is not enough focus on people during times of volatile change, too much emphasis on disconnected technologies running wild, and a lack of transparency to enable horizontal process thinking. This operational disconnect challenges organizational resilience and agility, leading to competitive vulnerability and poor performance. To be effective in a world of rapid change requires a modern approach to managing, improving, and automating your processes that can empower your people through change, give context and purpose to your technology, and enable better execution of your strategy.