Many change management initiatives fall by the wayside as they focus too much on the tools, methods and frameworks. Whilst it’s important to have a systematic approach in change management, it is much more important to build meaningful connections and a trusting environment in which change initiatives can succeed and last. Join this inspirational panel to hear practical ways to build these meaningful connections to engage not only teams’ work but also their hearts and minds.

·       The importance of and strategies for leading a transparent and open dialogue during change initiatives

·       The role of empathy and active listening in building trust and creating meaningful connections

·       Creating shared goals and values to engage hearts and minds

·       Sharing methods to motivate and inspire individuals emotionally and intellectually

·       Sustaining long-lasting change: effective approaches to embedding change within organizational culture

Standardization is a powerful tool that can help healthcare organizations deliver higher-quality care while optimizing resource utilization. Yet, the level of standardization requires further improvement. Join this session to hear the practical steps the industry can take to improve standardization:

·       Developing and implementing Standard Operating Procedures (SOPs)

·       Best practices for promoting consistency and standardization in clinical practices

·       Measuring the impact of standardization on patient safety and experience