Ruben Del Toro

Director, Kaizen Promotion Office Signature Aviation

Ruben Del Toro is a Continuous Improvement expert, with experience leading consulting teams and analytics professionals. He leads the Kaizen Promotion Office for Signature Aviation since 2022. Where he is driving global Lean efforts to improve company performance and Corporate Performance Management efforts. Ruben knows the power of Continuous Improvement programs at an Enterprise level. He is passionate about creating Operational Excellence transformations through successful applications of Lean and Six Sigma methods in a relatable way. Ruben led the creation and deployment of the Enterprise Continuous Improvement Program, its infrastructure, roadmap, and technical capabilities within the Corporate Strategy & Innovation Team at Southwest Airlines for the last 7 years. In addition, Ruben has held positions leading Enterprise Project Portfolios, Data Analytics Teams, Material Planning and Inventory Controls, Quality, Quality Control Field Operations, and Fleet Reliability. Ruben is a Certified Master Black Belt from Villanova University, with over 18 years of experience leading Continuous Improvement teams. He is a certified Project Management Professional (PMP) through the Project Management Institute (PMI) and a certified Aircraft Mechanic with both Airframe and Power-plant ratings. Ruben has an MBA in Technology Management and a B.S. in Management of Technical Operations from Embry-Riddle Aeronautical University.