YOUR ROADMAPPING FESTIVAL
ENTERPRISE TRANSFORMATION IN THE AGE OF AI:
UPSCALING, UPSKILLING, UPLIFTING
27 - 29 January, 2025 | Hyatt Regency Miami

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OPEX Week Speakers: Explore Our Line-up

C-SUITE KEYNOTE & CHIEF TRANSFORMATION OFFICER SUMMIT SPEAKERS

David Glick
David Glick
Senior Vice President, Enterprise Business Services
Walmart
Kristin Johnson
Kristin Johnson
Chief Transformation Officer
Edward Jones
Christopher Paquette
Christopher Paquette
Former Chief Digital Transformation Officer
Allstate
Shawn Draper
Shawn Draper
Chief Transformation Officer
USIC
Crystal Broj
Crystal Broj
Enterprise Chief Digital Transformation Officer
Medical University of South Carolina
Renaud Fournier
Renaud Fournier
Chief Transformation Officer
MIT
LaMar Bunts
LaMar Bunts
Chief Transformation Officer
Dartmouth College
Mark Llorente
Mark Llorente
Chief Administrative Officer (CAO) & Head of MSO Operations
CareMax
Kshitij Kumar
Kshitij Kumar
Former Chief Data Officer
Haleon
Adeel Fudda
Adeel Fudda
Vice President, Corporate CIO
Mars
Dumitrache Martinez
Dumitrache Martinez
CFO, Vice President of Strategy & Transformation, Mars Global Services
Mars
Anastasia Minor
Anastasia Minor
Chief Transformation Officer
Entergy

Banking, Financial Services & Insurance

Rush Fozo
Rush Fozo
Senior Vice President, Investment Operations Outsourcing
Northern Trust
Samantha Bureau-Johnson
Samantha Bureau-Johnson
Senior Vice President Enterprise Change Management Executive and Customer Experience
First Citizens Bank
Brenton Harder
Brenton Harder
Head of Enterprise Automation
Fiserv
Biswajit Dasgupta
Biswajit Dasgupta
SVP, Head of Operational Excellence and Integration
TD Bank
Beth Johnson
Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs
Ashu Malviya
Ashu Malviya
Vice President, Transformation & Automation Group (TAG), Global Commercial Services
American Express
Ken Farer
Ken Farer
Head of Practice Management, Continuous Improvement
New York Life Insurance Company
Edward Zhang
Edward Zhang
VP Strategy & Transformation
Synchrony
Tavis Addison
Tavis Addison
Director, Business Process Optimization
Volkswagen Financial Services
Stephen Donne
Stephen Donne
Head of Transformation Delivery
Nottingham Building Society
Michael Dove
Michael Dove
Vice President Enterprise Operational Excellence
Velera
Anish Sharan
Anish Sharan
Head of Digital Transformation
Pritzker Private Capital
Mallory Vaughn
Mallory Vaughn
Director, LMI Business Transformation
Liberty Mutual Investments
Anurag Gupta
Anurag Gupta
Vice President, Technology and Innovations
Blackstone
David Pflug
David Pflug
Managing Director, Enterprise Strategic Planning
TIAA
Natalie Green
Natalie Green
Senior Director, Transformation Communications and Change Management
Brink's
Samuel Best
Samuel Best
VP, Voice of the Customer, Customer Experience
GM Financial
David Robertson
David Robertson
Director Enterprise Architecture
Exeter Finance
Sandeep Chennikara
Sandeep Chennikara
Senior Director, Transformation Strategy & Automation
Discover Financial Services
Vic Alexanian
Vic Alexanian
Director of Business Operations
Ryan Specialty
Vanessa Heichert
Vanessa Heichert
Vice President, Business Optimization & Enablement
The Wawanesa Mutual Insurance Company
Tim Yang
Tim Yang
Director, AI/ML Transformation
Unum
Abhinav Suri
Abhinav Suri
Global Head of Enterprise Productivity Management
Manulife
John Almasan
John Almasan
Senior Managing Director, Head of AI & Emerging Tech
TIAA
Rehan Kausar
Rehan Kausar
Enterprise Transformation
Bank of America
Marvin Raymundo
Marvin Raymundo
Senior Director, Head of Corporate Strategy and Enterprise Project Management
Hyundai Capital America
Danielle LaMancuso
Danielle LaMancuso
VP, Process Improvement and Organizational Change Manager
Northwest Bank
Preetha Sekharan
Preetha Sekharan
VP, Digital Incubator, Applied AI & Transformation
Unum
Pradeep Kumar Malli
Pradeep Kumar Malli
Intelligent Automation/Business Value Director
Cigna Healthcare
Christina Ehrlich
Christina Ehrlich
Senior Director, People and Culture Transformation
CSAA Insurance Group
Susan Marricone
Susan Marricone
Director, Business Transformation
The Depository Trust & Clearing Corporation (DTCC)
Sushma Niwalkar
Sushma Niwalkar
Senior Director — AI/Gen AI Strategy
Northwestern Mutual
Paul Joseph
Paul Joseph
Next Generation Transformation Leader
KeyBank
Marcel Esqueu
Marcel Esqueu
VP - Finance Transformation and Financial Close - Corporate Finance
Guardian Life
Daniel Gastel
Daniel Gastel
Managing Director, Head of Transformation
Enfusion
Mehrdad Heydarzadeh
Mehrdad Heydarzadeh
VP of Data Science - Tech Lead
Goldman Sachs
Ricardo Badillo
Ricardo Badillo
Enterprise Excellence Intelligent Automation Lead
Citi
Stephanie Licht
Stephanie Licht
Director of Enterprise Business Process Management and Automation
Bremer Bank

Healthcare & Life Science

Patrick Lenihan
Patrick Lenihan
Associate Vice President, Business Transformation Office
Eli Lilly
Derek Robinson
Derek Robinson
Vice President, Business Transformation
Duke University Health System
Paul Suett
Paul Suett
Director, Operational Excellence, Supply Chain
Northwestern Memorial Healthcare
Ryan Mayer
Ryan Mayer
Head of Healthineer Performance System – Americas
Siemens Healthineers
Iván Céspedes
Iván Céspedes
Continuous Improvement Expert
Roche
Tami Beheler
Tami Beheler
Senior Director, Process Effectiveness HEOR
Eli Lilly and Company
Damon Werner
Damon Werner
Senior Vice President, Operational Excellence
SCP Health
Rachel Cotter Davis
Rachel Cotter Davis
Senior Director, Change Enablement & Organizational Effectiveness
Optum
Conrad Banks
Conrad Banks
Senior Director, Strategy & Operations
Bristol Myers Squibb
Arnaud Rager
Arnaud Rager
Vice President, Business Planning and Transformation
Bio-Rad Laboratories
Kathleen Kraft
Kathleen Kraft
Senior Director, Global Organizational Change Management
Stericycle Inc.
Tisha Boyd
Tisha Boyd
Senior Director of Learning and Development
Envestnet
Morgan Stuart
Morgan Stuart
Data Scientist
United Network For Organ Sharing (UNOS)
Steven Hall
Steven Hall
Vice President, Strategic Excellence
United Network for Organ Sharing (UNOS)
Rob Kenny
Rob Kenny
Senior Director Global Supply Chain Process Excellence
Regeneron
Aarti Sharma, Ph.D.
Aarti Sharma, Ph.D.
Director, R&D Strategic Priorities
ABBVIE

Manufacturing, Packaging & Supply Chain

Joseph LaCount
Joseph LaCount
Corporate Continuous Improvement Leader, Global Operations
Cargill
Jose Varela
Jose Varela
Senior Vice President, Global Service Centers
3M
Linda Elkins
Linda Elkins
Head of Value Realization and Financial Management, Enterprise Transformation
W. L. Gore & Associates
Shane Creech
Shane Creech
Vice President of Information Technology
OB Hospitalist Group
Kayihan Caglar
Kayihan Caglar
Group CoE Director
Limak Cement Company
Liviu Sotre
Liviu Sotre
CEO
LIDAS
Michael McCullough
Michael McCullough
Citizen Development Business Architect
Amtrak
Gilles Dussart
Gilles Dussart
Vice President Operational Excellence
AptarGroup
Jenny Strange
Jenny Strange
Senior Director Strategy & Design
Koch Industries
Jon Nichols
Jon Nichols
Associate Director - Business Planning Center of Excellence
The Clorox Company

Energy, Utilities & Public Sector

Dr Charles Brandon
Dr Charles Brandon
Director, Process Improvement Program Office at HQDA
US Army
Andrea Giannotta
Andrea Giannotta
Vice President Continuous Improvement
RWE Clean Energy
Jacques McGregor
Jacques McGregor
Vice President, Digital Transformation
Marathon Petroleum Corporation
Margarita Panzer
Margarita Panzer
Director, Enterprise Change Readiness
Marathon Petroleum Corporation
Stephan Blasilli
Stephan Blasilli
Head of Business Process Excellence
EDP
Victoria Săplăcan
Victoria Săplăcan
VP, Head of E.ON Business Excellence
E.ON
Gerald Lackey
Gerald Lackey
Commissioner
Virginia Department of Motor Vehicles
Rémi Raphael, PhD
Rémi Raphael, PhD
Vice President Digital Transformation
Origis Energy
Margarita Panzer
Margarita Panzer
Senior Director, Digital Transformation - Change Readiness
Marathon Petroleum Company

Retail, CPG, Travel & Hospitality

Carolyn Lum
Carolyn Lum
Vice President, Operational Excellence
Philip Morris International
Ruben Del Toro
Ruben Del Toro
Director, Kaizen Promotion Office
Signature Aviation
Amol Dharmadhikari
Amol Dharmadhikari
Vice President Operational Excellence
Expedia Group
Patrick Gong
Patrick Gong
Senior Director of Digital Finance Transformation
Campbell Soup Company
Gavin Hupp
Gavin Hupp
Vice President, IT
United Parks & Resorts
Tom Kelshaw
Tom Kelshaw
Executive Director, Automation
WPP
Yannick Mbandi
Yannick Mbandi
Vice President Transformation
L'Oréal
Prakash Kewalramani
Prakash Kewalramani
Senior Director, Data Governance
World Wrestling Entertainment (WWE)
Rajendra Deshpande
Rajendra Deshpande
Process Improvement
BSH Home Appliances
Peter Lynch
Peter Lynch
Chief People Officer
Cardinal Group Companies
Mohamed Gaballa
Mohamed Gaballa
Senior Manager, Global On-Time Performance Solutions
Air Canada
Carolyn Crosby
Carolyn Crosby
Senior Director, Change Management
McDonald’s
Jeremy L. Strickland
Jeremy L. Strickland
Global Head of Strategy, Analytics, and Operations
Amazon
Steven Livingston
Steven Livingston
Former Director, Global Fashion Strategy & Operations
eBay
Kamil Chudziński
Kamil Chudziński
Head of Digital Transformation Poland
PepsiCo
Clementine Foster
Clementine Foster
Global Sales Effectiveness Senior Manager
PepsiCo

Technology, Telco, Media & B2b Services

Dave O'Toole
Dave O'Toole
Director, Strategic Program Operations
WWT
Akshaya Murthy
Akshaya Murthy
Director AI Transformation
Zendesk
Aaron Blake
Aaron Blake
Director, Business Operations
Applied Research Solutions
Frank Fiorille
Frank Fiorille
Vice President of Risk Management, Compliance, Data Analytics
Paychex

Worldwide Solution Providers & Thought Leaders

Cristian Matei
Cristian Matei
CEO
Advanced Thinking
Renata Moldovan
Renata Moldovan
Head of Human Capital Development
Advanced Thinking
Bhavin Manjee
Bhavin Manjee
Partner and Member of the Board
Simon-Kucher & Partners
Elena Dobre
Elena Dobre
Management Consultant
Advanced Thinking
Vinaykumar Mummigatti
Vinaykumar Mummigatti
Executive Vice President, Strategy & Customer Transformation
SKAN.AI
Bob Nahmias
Bob Nahmias
Founder and CEO
Shibumi
Nicola Moran
Nicola Moran
Director
Neon Partnerships
Neil Chapman
Neil Chapman
Director
Neon Partnerships
James Henderson
James Henderson
CEO
Mindzie
Ian Nicholls
Ian Nicholls
CEO
explic8
Wai-Ming Yu
Wai-Ming Yu
Partner, Head of Simon-Kucher Digital Elevate NA
Simon-Kucher & Partners
Al Friedle
Al Friedle
Managing Partner
explic8
Steve LeGrow
Steve LeGrow
Senior Director, Market Impact
SAP Signavio
Vlad Atanasiu
Vlad Atanasiu
Senior Consultant & Product Development Manager
Advanced Thinking
Aaron Adsit
Aaron Adsit
VP of Sales, North America
GBTEC
Bernadette Kropman
Bernadette Kropman
Co-Founder
PRIME BPM
Mark Khabe
Mark Khabe
Co-Founder
PRIME BPM
Ted Shelton
Ted Shelton
Chief Operating Officer
Inflection AI
Mikhail Golovnya
Mikhail Golovnya
Senior Advisory Data Scientist
Minitab
Rob Stewart
Rob Stewart
President, CEO, co-Founder
OpusWorks
Louisa Greco
Louisa Greco
Partner, Transformation Practice
McKinsey
Lee Coulter
Lee Coulter
Global Head of Transformation
Chazey Partners
Ted Iverson
Ted Iverson
Senior Operations Expert
Iverson Consulting
Leonardo Vargas
Leonardo Vargas
CEO
Agile Dream Team
Gabriel Duque
Gabriel Duque
Agile Coach
Agile Dream Team
Ravin Jesuthasan
Ravin Jesuthasan
Global Leader, Transformation Services
Mercer
Gavin Outteridge
Gavin Outteridge
General Manager
Arysana
Rupert Morrison
Rupert Morrison
Founder and CEO
Orgvue

MEET THE 2025 OPEX AWARDS JUDGING PANEL:

Doug Drolett
Doug Drolett
VP Business Excellence
Essilor Luxottica
Cristian Matei
Cristian Matei
CEO
Advanced Thinking
Ruben Del Toro
Ruben Del Toro
Director, Kaizen Promotion Office
Signature Aviation
Larry Crews
Larry Crews
Senior Process Engineer
Cigna
Glenn Johnson
Glenn Johnson
Process Excellence Manager
Velera
Samantha Bureau-Johnson
Samantha Bureau-Johnson
Senior Vice President Enterprise Change Management Executive and Customer Experience
First Citizens Bank
Alexander Breskvar
Alexander Breskvar
Corp. VP QM&EHS Operations
Siemens Gamesa Renewable Energy
Beth Johnson
Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs
Rush Fozo
Rush Fozo
Senior Vice President
Northern Trust
Jason Schulist
Jason Schulist
President
Generative Local Community Institute
Stacie Ruen
Stacie Ruen
Global Operational Excellence Master Blackbelt
General Motors
Ekaterina Curry
Ekaterina Curry
Managing Director, Head of Operations, Multifamily/LeaseTrack
Millennial Specialty Insurance

FOR TRANSFORMATION LEADERS, BY TRANSFORMATION LEADERS | MEET THE 2025 ADVISORY BOARD:

Jasmine Ahmed
Jasmine Ahmed
Global Director of Finance Integration and Capabilities
The Coca-Cola Company
Sameer Anand
Sameer Anand
Director, Enterprise Business Agility Transformation
BAE Systems
Samantha Bureau-Johnson
Samantha Bureau-Johnson
SVP & Director, Customer Contact Center
First Citizens Bank
Andrea Giannotta
Andrea Giannotta
Vice President Business Transformation
RWE
Beth Johnson
Beth Johnson
Director, Head of Credit Card Operations for Consumer Finance
Goldman Sachs
Carolyn Lum
Carolyn Lum
Vice President, Operational Excellence
Philip Morris International
Cristian Matei
Cristian Matei
CEO
Advanced Thinking
Ryan Mayer
Ryan Mayer
Head of Healthineer Performance System – Americas
Siemens Healthineers
Vipul Vohra
Vipul Vohra
Head of Business Transformation & Automation
Hewlett Packard Enterprise
Jose Varela
Jose Varela
Senior Vice President, Global Service Centers
3M
Brenton Harder
Brenton Harder
Head of Enterprise Automation
Fiserv

In Partnership With :

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