Serial entrepreneur, thought leader, computer scientist, and founder of 2 technology companies whose solutions are trusted by $ 100 B revenue companies. Sofia has introduced a new generation of business acceleration technologies, enabling companies to rapidly increase the employee productivity, improve profitability and address the client experience challenge. Inventor, Author of 3 US patents, creator of innovative solutions nominated by Gartner Global research -“Cool Vendor”-“Innovative and Impactful” and featured in research by Forrester, Everest and Nelson Hall. A thought Leader in modeling, diagnostics and optimization of complex enterprise operations with hundreds of IT systems and thousands of employees. Author of multiple publications in international journals, including Authority Magazine and Digital Journal.